Almustapha Abubakar

CONTACT Almustapha Abubakar Bello  Kaduna, Nigeria - - OBJECTIVE A cross functional and target driven oriented virtual Assistant providers 5+ years experience in providing general administrative support and customer assistance for a dynamic growth and mutual benefit between the organization and it's customers, employing my professional experience and specialized skills. A proficient and a pacesetter in handling virtual Assistant software tools such as Hubspot, Fresh desk, Microsoft team, Slack, Calendly, Google suite, Apollo, Asana, Google drive and other CRM Tools to ensure smooth workflow through excellent communication within and outside the business environment SKILLS Customer Support Emailing Telemarketing Customer onboarding Administrative Assistance Virtual Assistant Appointment Scheduling Handling CRM Tools such as: Hubspot, Apollo, Asana, Trello, Click-up, Google suite, freshdesk, canva, Drive , dropbox etc EDUCATION 2023 Kaduna State University Biochemistry In view 2012 Ahmadu Bello University Zaria Biochemistry EXPERIENCE 2021 - 2023 Seasonal Virtual Assistant Calling and emailing customers on how to use our company products and channelling any customer complaints to the appropriate channels for onward solutions 2017 - 2019 Technoprenuer Almustapha Enterprise Technoprenuer in business consultance and providing ICT services to customers 2014 - 2017 Education officer Kaduna State Government Teaching, career choice guide, lesson planning and other educational activities that will foster learning CERTIFICATION On- Deman IT skills Training Digital Witch Support Community REFERENCE - Private lawyer Legal Practioner- - Nigeria Airforce School Kaduna Muhammad Bello-