Alma Santos
SOCIAL MEDIA MANAGER/ BOOKKEEPER
PROFILE SUMMARY
WORK EXPERIENCE
Social Media Manager
Compassionate professional with 15 years of experience in
handling administrative work and customer services on
FVA CONSULTANCY (OCTJAN2020)
sales and marketing. Able to meet set deadlines and
process information through well-honed research skills.
Approachable, friendly, and exceptionally helpful with
special focus on improving company processes in providing
quality administrative efficiently..
Sales Manager
BUDDY’S FOOD AND HANGOUTS(SEPT2015DEC2017)
*Performed research work to determine which unit areas
CORE STRENGTHS
Data Entry
Social Media Management
Transcription
Emails Management
require intervention to function appropriately
*Created and presented reports on operational
inefficiencies and provided suggestions for improvements
*Perform marketing activities to ensure recurring and new
business
*Prepare financial and administrative reports and analyze
and interpret financial data
Online Research
Business Scheduling
Bookkeeping
Operation Manager
2ND MILE TRADING (JAN2011-JUNE2015)
CONTACT!
Phone: (-
Email:-Website:www.alsblissworksandservices.wordpress.coms
Address Valenzuela City Philippines 1440
*Perform calendar management duties by coordinating
executives’ schedules and appointments
*Made book customers orders and follow up calls
*Outbound calls to prospective customers to provide them
with information on the company’s products and services
*Handled incoming emails by appropriately replying to them
following company policy
APPS AND TOOLS
Communication
19%
Microsoft and Google
23.8%
ACADEMIC HISTORY
Polytechnic University of the Philippines
BACHELOR OF SCIENCE IN ACCOUNTANCY 1999
TRAININGS AND CERTIFICATES
-
Quikbooks
19%
Social Media Management Tools
19%
Canva
19%
INTERESTS
Freelancing Course
Online Bookkeeping
FVA ACADEMY
-
