Alma Lorenzo Bautista

EXPERIENCE- Panasiatic Solutions Inc. Customer Service & Technical Support Representative Answering phone calls and walking customers through basic troubleshooting and set up process. - Alma L. Bautista Transcom Worldwide Philippines Inc. Customer Care Specialist Customer Service Real Estate Sales Associate Virtual Assistant Global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers. MY PROFILE Experienced and skillful Inbound Customer Service Agent providing highquality service to callers, working addresses, and meeting all needs. Adept at following communication scripts to properly handle various needs in a poised and professional manner. Proven track record of serving as an effective liaison between companies and their potential and current clients. Works to keep and increase customer satisfaction with every phone call. Understands the importance of delivering the mission of a brand with each and every action and interaction that takes place involving customers. SKILL CONTACT - / ---Manapla Negros Occidental, Philippines 6120 Good Communication Customer Relation Product Research Sales Expert Critical Thinking & Problem Solving Ability to multi-task EDUCATION 2006 Manapla National High School 2006 2008 Bachelor Of Secondary Education Philippine Normal University College of Teachers