Alma Banaag
VIRTUAL/ ADMIN ASSISTANT
PROFILE
EXPERIENCE
I'm a Customer Service Representative
CUSTOMER SERVICE REPRESENTATIVE
with 1 year of experience and Sales and
VXI Global Solutions (2020 - Present)
Admin Officer with over 5 years of
experience.
3122 Urrutia St, Gen. T de Leon
Manage Incoming calls.
Supports customers to their billing questions
and concerns.
Generating sales leads that develops to new
customers.
Valenzuela City Philippines
--live:f9c1f53c6861adad
SALES AND ADMIN OFFICER
CG Guevarra Builders Corporation
-)
Prepared, organized and stored information
in paper and digital form.
Managed diaries and scheduled meetings
Created proposals and contracts.
Did site inspections at times to check the
status of the project.
Coordinated with Engineers on site.
HARD SKILLS
Customer Care
Data Entry
Data Management
Online Research
40 WPM with 99% accuracy
SALES ASSOCIATE
Flush Doors Inc. (2014 - 2015)
SOFT SKILLS
Communication
Critical thinking
Teamwork
Decision-making
Problem-solving
Organizational
Time Management
Stress management
Processed orders via email or phone.
Contact clients to obtain missing information
or answer queries.
Liaised with the Logistics department to
ensure timely deliveries.
Maintained and updated sales and customer
records.
