EXPERIENCE-
Panasiatic Solutions Inc.
Customer Service & Technical Support
Representative
Answering phone calls and walking customers
through basic troubleshooting and set up
process.
-
Transcom Worldwide Philippines Inc.
Alma L. Bautista
Customer Care Specialist
Global customer experience specialist, providing
customer care, sales, technical support and
credit management services through our
extensive network of contact centers.
Customer Service
Real Estate Sales Associate
Virtual Assistant
2023- Present
MY PROFILE
Filinvest Development Corporation
Sales Consultant / Freelancer
Experienced and skillful Inbound Customer Service Agent providing highquality service to callers, working addresses, and meeting all needs.
Adept at following communication scripts to properly handle various
needs in a poised and professional manner. Proven track record of
serving as an effective liaison between companies and their potential
and current clients. Works to keep and increase customer satisfaction
with every phone call. Understands the importance of delivering the
mission of a brand with each and every action and interaction that takes
place involving customers.
Working with clients to understand their needs and to
agree on the scope of each consulting project.
Conducting research, surveys, and interviews and
analyzing data to gain insights into the business.
Analyzing statistics.Detecting issues and investigating
ways to resolve them.
CONTACT
SKILL
Good Communication
- / -
Customer Relation
-
Product Research
-
Sales Expert
Critical Thinking & Problem Solving
Manapla Negros Occidental,
Philippines 6120
Ability to multi-task
EDUCATION
2006
Manapla National
High School
2006
2008
Bachelor Of Secondary Education
Philippine Normal University
College of Teachers
