Alma B. Del Rosario

I am a highly organized, detail-oriented professional with exceptional communication and problem-solving skills. I am committed to delivering exceptional customer service and high-quality work that consistently meets or exceeds my clients' expectations.

With experience in e-commerce management, recruitment, and administrative tasks such as email management, scheduling appointments, and handling travel arrangements, I am skilled in using various software tools such as Google Suite, Asana, Trello, and Slack. Additionally, I have experience in social media management, content creation, and graphic design, which enables me to help clients grow their online presence.

I am hardworking and can work under pressure and stress.

My eagerness to work, grow, and learn is my key advantage in bringing results to your table

Services Offered:

• Trustpilot / G2 Reviewer

• Youtube Channel Management

• HR Administrator,

• LinkedIn Recruitment, Candidate Management, and File Management,

• Chat Customer Support Recruitment

• Data Entry

• Administrative Tasks,

• Annotations, Labeling,

• Graphic Design.

-*** Recruitment for various positions and work orders:

• Video Editors

• Website Designers

• Graphic Designers

• Customer / Technical Support

• Appointment Setters

• Researchers

• Data Encoders / CRM Specialists

• Project Managers

• Researchers / Proofreaders

• Ghostwriters (Niche: Educ. Articles / Novels/ Song Writers)

• Marketing Managers

• Google Ads Specialists

• Engineers (Industrial/ Electrical)

• Purchasing Assistant

• etc.

• Social Media Management ( Facebook, Instagram, Twitter, Tiktok, Pinterest )

• Google Ads,

• Google Analytics

• Facebook Ads,

• Community Moderator,

• Content Creator / Image Editing (Canva, Adobe Photoshop, Kapwing, inVideo),

• Blogs, Banners, Newsletters (Klaviyo, Keap, Teachables, Publer, Hootsuite, Active Campaign, etc.)

• Email Marketing: Active Campaign, Klaviyo

-e-Commerce account management (Amazon, Shopify, eBay, Etsy, etc.),

• Project and Team Management

• Product Listing,

• Product Knowledge

+Order Fulfillment

• Inventory (FBA)

• Report Gathering

+Supplier Coordinator

• Product Design

• Content / Product Video creation

• Customer Service (Email and Chat)

• Purchase Order and Invoice Reconciliation

• Account Reconciliation

• Account Receivables and Payables

• Payments and Refund Processing

• Product mock-creation

• Chipply: Team Store Set Up

-Property Management

(AirBnB, Traveloka, Expedia, Booky, etc)

• Client / Customer Support (email and chat) (Zendesk, ManyChat, Salesforce, GMail)

(B2B, B2C)

• Non-Fiction Writing

• Topic Research

• French to English / English to French Translation

Tools:

• Monday.com

• CMT

• Notion

• LinkedIN

• Slack

• GSuite

• Woocommerce

• Zendesk

• Salesforce

• GoHighLevel

Social Media Management / Planning

• Hootsuite

• Publer

• DropInBlog

• Active Campaign

• Klaviyo

Photo/ Video Editing

• Canva

• Photoshop

• CapCut

• Filmora

• Clipchamp

• Adobe Premiere

• Placeit

• Customily

Social Media Platform

• Instagram

• Facebook

• X (Twitter)

• Pinterest

• TikTok

• Blogger

• Youtube (Setup, Growth, Video Editing, Community, and Comment Management)