With an extensive background in the customer support/call center industry, as well as account management, I've gained experience in customer service (phone, live chat & email) and payment processing, and valuable training in interpersonal communication.
I have been a Virtual Assistant for companies around the world for 3 years now. The industries I have specialized in are IT, Insurance, Construction, and Real Estate.
I will work on tasks you don't have time to do, don't know how to do, and don't want to do so you can focus on YOUR GENIUS.
Marketing:
Automations using Zapier and other tools
Facebook ads set-up and management
Social media management
E-mail Management
Prospecting/Conversion:
Organic Instagram
Appointment setting
Linkedin prospecting
Cold calling
Lead Generation
Other forms of outreach
Retention:
Customer Support (Phone, Chat & E-mail)
Community Management (Facebook Groups)
Admin:
Research/Data Entry
Calendar Management
Basic Photo Editing
Wordpress Management
Basic SEO
HTML / CSS
All of which I can deliver with high accuracy and promptness. I make sure that my work submissions meet client expectations and I'm keen on providing ideas for growth and improvement.
I look forward to working with you!