ALLYN LOUIE V. NIEDO RN, USRN, CMT
Lot 20 blk.5 White Duck St., Rainbow 1 Novaliches, Q.C.
Philippines, 1123
Cel No:- or-
Email:--SSS:-
TIN:-
CAREER OBJECTIVE:
*** To enhance my chosen field and contribute my talents as a valuable asset for
development and success of the company.
organizational
WORK EXPERIENCE:
Conduent Philippines
3rd flr. Citynet one Bldg. Ortigas Ave cor EDSA, Mandaluyong city
Account: Highmark Health Plans.
November 14, 2017 to January 9, 2018
Convergys Philippines
7th to 11thflr. Vertex one Bldg, Felix Huertas St., Manila
Account: AT&T U-verse
1. Technical Support Representative
September 26, 2011 – October 24, 2011
Account: Macys / Bloomingdales Retail
2. Customer Service Representative (voice)
October 12, 2011 – October 24, 2012
3. Floor Support
October 25, 2012 – October 11, 2013
4. Seasonal Quality Evaluator
October 12, 2013 – January 15, 2014
5. Customer Service Representative (chat/voice)
January 16, 2014 – November15, 2015
6. Resolution Specialist Desk Associate November 16, 2014 to April 28, 2016
7. Transaction Analyst
April 29, 2016 to October 11, 2017
EXL Services Inc.
6th fl One E-com Bldg Harbor Dr MOA complex, Pasig City
Account: AETNA Health Plans
NCAU Coding & Reconsideration
May 26, 2011 – Sept 10, 2011
TELEPERFORMANCE PHILIPPINES–
Account: Virgin Mobile USA
1. Assurance Wireless / At Your Service (AYS)
April 5, 2010 – May 31, 2010
Account: WellCare Health Plans
2. Customer Service Representative (PDP) June 1, 2010 – December 14, 2010
3. Custom Service Representative (PDP/CCP/Late Enrollment) – Sucat Site
December 15, 2010 – March 6, 2011
4. Pharmacy Help Desk – Shaw Blvd Site
March 7, 2011 – June 11, 2011
AEGIS People Support
Ayala Ave cor. Buendia Ave., Makati City Philippines
Account: EXPEDIA SALES (trainee)
Customer Service Representative
February 13, 2010 – Mar 27, 2010
UNIVERSITY OF SANTO TOMAS HOSPITAL
Area: San Lorenzo Ruiz Ward - 3rd Flr extension, UST Hospital España, Manila
Position: Medical-Srugical Ward Staff Nurse
November 4, 2002 – August 15, 2003
Area: Operating Room Private Division
4th flr. UST Hospital Private Division, España, Manila
Position: O.R. Staff Nurse
August 16, 2003 – March 10, 2010
CHINESE GENERAL HOSPITAL - COLLEGE OF NURSING and LIBERAL ARTS
286 Blumentritt St., Sta. Cruz, Manila
Part Time Operating Room Clinical Instructor
November 6, 2006 – Mar 25, 2007
EMILIO AGUINALDO COLLEGE –YHF, INC. - COLLEGE OF NURSING- San Marcelino St. cor. Gonzales St., Ermita, Manila
Position: Part Time Instructor Level 2
September 8, 2005 – Mar 31, 2006
ACHIEVEMENTS:
Philippine National Licensure Examination for Nurses
PRC License #-
Philippine Nurses Association Member
Operating Room Nurses Association Member
Commission on Graduates for Foreign Nursing School (CGNFS) passer
June 2002
November 2005
International English Language Testing system (IELTS) passer
August 2006
National Council Licensure Examination for Registered Nurses (NCLEX RN)
October 2007
Certified Medical Transcriptions
May 2009
EDUCATIONAL BACKGROUND:
VOCATIONAL
ASIAN COLLEGE OF SCIENCE and TECHNOLOGY
Medical Transcription Graduate
Cubao, QC
January 21 – May 9, 2009
COLLEGE / UNIVERSITY
UNIVERSITY OF SANTO TOMAS
España, St., Sampaloc, Manila
BSN Graduate
1998 – 2002
HIGHSCHOOL
ANGELICUM COLLEGE
112 MJ Cuenco St., cor. Biak na Bato Quezon City
1993 – 1998
ELEMENTARY
ANGELICUM COLLEGE
112 MJ Cuenco St., cor. Biak na Bato Quezon City
1987 - 1993
SEMINARS ATTENDED:
2007
ORNAP Convention: Forging a Commitment towards Competence
Delos Santos-STI College of Nursing: Professional Development
USTH: Intra-aortic Balloon Counterpulsation
International College of Surgeons: Prevention of Surgical Site Infection
2008
UST: Recertification Course for CPR in Adults and Pediatrics
Sigma Theta Tau: Disaster Preparedness and Response
June 30 – July 1
Nov. 7 – 16
Nov. 22
Dec. 1
Feb. 29
Sept.11
2009
ORNAP – Aesculap: Minimal Invasive Surgery: An Advance Course in
March 17
Surgical Instruments Management Training Course: Total Transcription Services, Inc
June 2009
UST Hospital Department of Orthopaedics and Philippine Shoulder
August 1
Society: Arthroscopic Shoulder Surgery Workshop
