Allisyn Fortune

Allisyn Fortune

$14/hr
Customer Service Specialist
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Ypsilanti, Mi, United States
Experience:
2 years
Allisyn Fortune Ypsilanti, MI |- |-EDUCATION Washtenaw Community College Pursuing Associates in Business Office Administration Ann Arbor, MI Graduation Date: Dec 2025 WORK EXPERIENCE Infrastructur and Planning Facilities Technical Assistant East Lansing, MI Apr 2023 - Aug 2024 Utilized excel to archive construction documentation, increasing accessibility to multiple departments and ensuring compliance with regulatory standards for over 200 completed projects. Conducted data entry into Blue Cielo Meridian and maintained quality assurance Implement improvements by collaborating with teams to redesign documentation workflows, reducing approval cycle times and increasing transparency Michigan State University MMG/PSL Building Assiset Management Assistant East Lanisng, Mi Jul 2022 - Feb 2023 Organized incoming and outgoing mail, ensuring accurate and timely delivery of sensitive materials across multiple campus departments. Provided detailed package tracking updates and fulfillment timelines to faculty, addressing inquiries and ensuring efficient distribution. Maintained a clean and organized office environment, improving operational efficiency and ensuring compliance with institutional standards. Kroger Imlay City, MI Grocery Clerk Jun 2020 - Jan 2022 Organized and maintained inventory records, ensuring all products were accurately labeled, stocked, and accounted for to support efficient store operations. Served as a frontline representative, professionally addressing and resolving customer inquiries both in person and over the phone, providing accurate information on grocery stock, weekly promotions, and store policies to enhance customer satisfaction. Processed transactions and handled customer inquiries at the service desk, ensuring accurate pricing adjustments, refunds, and issue resolution in a fast-paced environment.Processed transactions and handled customer inquiries at the service desk, ensuring accurate pricing adjustments, refunds, and issue resolution in a fast-paced environment. TECHNICAL SKILLS Microsoft 365: Excel, PowerPoint, Word, Outlook Project Management Platforms: Bluecielo Meridian, Primevera Unifer, Teamworks Google Suite: Sheets, Docs, Slides Languages: English
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.