Allison Turner

A​LLISON ​T​URNER Madrid, Spain-- SUMMARY OF QUALIFICATIONS ❖ Dedicated to recruiting the best talent that align with company needs and goals. ❖ Thrives on working with people and possesses strong interpersonal skills, developed through extensive experience in the customer service industry and psychology background. ❖ Highly organized and effectively manages time to complete tasks. ❖ Experienced with Microsoft Office, G Suite Tools, Bamboo HR, Zoho CRM. RELEVANT EXPERIENCE GLAMPING HUB, Seville, Spain FEB 2019 - OCT 2019 Peoples Specialist ❖ Led the recruitment process from beginning to end (scouting candidates, conducting and organizing the interview process, giving follow-up feedback, sending job offers, and onboarding new hires). ❖ Conducted over 50 interviews with candidates by phone, video and in person, representing Glamping Hub as a friendly, international, and open minded office. ❖ Trusted to handle sensitive information in a careful and confidential matter, including candidates documents and employee information. ❖ Collaborated with hiring managers to draft job descriptions to attract talent with specific qualifications and skill sets. ❖ Actively recruited for experienced positions using LinkedIn. ❖ Onboarded new employees; gave welcoming presentations, office tours, and prepared the first day set up. ❖ Reorganized the recruitment process by moving it from a spreadsheet to an HR software platform which created a much more efficient process. ❖ Scheduled interviews with all parties involved, ensuring hiring managers’ calendars were available and following up to discuss candidate suitability. ❖ Organized employee events to improve the overall culture (sports day, beach day, Thanksgiving, GH Talks). ❖ Responsible for writing and sending Peoples Department communications out to the whole company. GLAMPING HUB, Remote OCT 2019 - OCT 2020 Global Acquisition Specialist ❖ Demonstrated effective communication skills by calling and emailing potential hosts in order to increase the overall accommodations on the website. ❖ Analyzed communication techniques to determine the most effective method of reaching out to hosts. ❖ Entered detailed notes in tracking software to maintain up to date files. ❖ Ability to de-escalate situations with host complaints and ensure a successful and positive customer experience by the end of a call. ❖ Demonstrated flexibility and enthusiasm to help where needed, learning many different tasks and systems which increased overall knowledge of the company. ❖ Worked as an excellent team member by supporting and sharing resources with colleagues. WESTERN UNIVERSITY, London, Canada JUNE 2013 - JUNE 2014 Career Development Practitioner ❖ Counselled students on their future career plans, often providing resources such as personality profiles to assist in their decision making. ❖ Interviewed students to assess suitability for participation in programs we ran from the office. ❖ Contacted local businesses to recruit employers who would be interested in participating in programs (Job Shadowing, Mentor Program, Internships). ❖ Created fun, interactive presentations facilitated in front of large groups of students to teach them how to write resumes, cover letters, and interview strategies ❖ Managed the Social Science Career Services office; working independently with minimal supervision to ensure priorities were met and effectively multitasked in order for office programs to run smoothly. OTHER EXPERIENCE English as a Second Language Teacher ​Cadiz, Spain Wellness Coach ​ Forest, Ontario Administration/Data Entry ​Dublin, Ireland EDUCATION WILFRID LAURIER UNIVERSITY, Waterloo, Canada ❖ Bachelor of Arts Degree with specialization in Psychology CONESTOGA COLLEGE, Kitchener, Canada ❖ Career Development Practitioner Post-Graduate Certificate ACTIVE LANGUAGE, Cadiz, Spain ❖ Trinity Certificate in TESOL ❖ Completed 120 hours of input and teaching practice HOBBIES, INTERESTS, AND LANGUAGES ❖ Enjoys staying active by running, hiking, and cycling ❖ Avid traveller who has visited 17 countries ❖ Spanish speaker SEPT 2016 - FEB 2019 DEC 2015 - JULY 2016 OCT 2014 - DEC 2015