I have always been passionate about providing exceptional customer service, and I believe that every interaction with a customer is an opportunity to build a positive relationship. I honed my customer service skills in my previous role as a customer service representative. In that role, I learned how to handle difficult situations with tact and empathy, and I always went above and beyond to make sure that every customer was satisfied with their experience. I have a total of one year of experience working in customer service, where I polished my abilities in resolving customer issues, managing client accounts, and giving great service. My experience includes working with customers remotely, and I have developed excellent communication and problem-solving skills that allow me to quickly and effectively address customer concerns.