ALLEW DYKENNE HILARIO
Quezon City, Metro Manila, Philippines
(--PROFESSIONAL SUMMARY
linkedin.com/in/allewfreelance
https://allewfreelance.lovable.app
PROFESSIONAL EXPERIENCE
Results-driven administrative and creative
professional with experience in content creation,
social media management, customer service, sales,
and business operations. Skilled in digital marketing,
content production, client management, and
administrative support, with a proven ability to
increase engagement, grow audiences, generate
sales, and exceed performance targets across
freelance and corporate environments.
CORE COMPETENCIES
Digital Marketing
Social Media Management
Content Creation
Content Strategy
Graphic Design
Video Editing
Copywriting
Community Management
Customer Service
Administrative Support
Calendar & Email Management
Data Entry
Project Coordination
Client Relationship Management
Microsoft 365
Google Workspace
AI Productivity Tools
EDUCATION
Bachelor of Arts in Global Affairs and Diplomacy
(Undergraduate)
Miriam College
2025 – Present
Senior High School – STEM Health Allied
Far Eastern University Diliman
2023 – 2025
Executive & Admin Assistant | Social Media Manager | Content Creator
January 2025 – Present
Reduced administrative response times by 40% via optimized workflows.
Managed executive schedules, documents, and 100+ weekly client communications.
Generated 100+ sales via targeted outreach and digital campaigns.
Boosted social media engagement by up to 60%.
Grew client audiences by 1,000+ followers using organic growth tactics.
Created 100+ content pieces across major social platforms.
Produced 120+ graphics, videos, and promotional materials.
Optimized 100% of digital assets using SEO and performance analytics.
XFINITY TECHNICAL SUPPORT & SALES REPRESENTATIVE
VXI Panorama 1 | January 2026 – March 2026
Resolved 95% of technical issues on first contact.
Maintained a 4.7/5 customer satisfaction rating.
Achieved 108% of sales and support targets.
Assisted customers with troubleshooting, account management, and upgrades.
Delivered effective support in a high-volume environment.
SHOP ASSISTANT
Motolite – KWADZ Enterprises | January 2024 – March 2026
Assisted 50+ customers daily with excellent service.
Maintained 98% inventory accuracy.
Prevented stock shortages through effective inventory management.
BUSINESS ACCOUNT MANAGER
Motolite – KWADZ Enterprises | January 2021 – December 2024
Managed business accounts and client relationships.
Increased online visibility by 35% through website optimization.
Improved digital engagement by 40% through content campaigns.
Coordinated customer inquiries and business communications.
YOUTUBE CONTENT MANAGER & CREATOR
Team KWADZ | January 2020 – Present
Increased subscribers by 80% through content strategy.
Generated 6,000+ views through video optimization.
Produced, edited, and published 20+ videos.
Supported channel branding and audience growth.
CONTENT CREATOR & MUSIC ARTIST
Independent | January 2017 – Present
Built an online community of 2,000+ followers.
Produced 50+ content pieces across multiple formats.
Achieved 100,000+ combined views across platforms.
Released 10+ original songs and performed at live events.
TOOLS & RECHNOLOGIES
DIGITAL MARKETING
Meta Business Suite
Facebook
Instagram
Threads
X
TikTok
Pinterest
YouTube
CREATIVE TOOLS
Canva
CapCut
BandLab
PRODUCTIVITY TOOLS
Google Workspace
Microsoft 365
Notion
Mailchimp
AI & AUTOMATION
ChatGPT
Gemini
Claude
Perplexity
Sora
Higgsfield
Flow
Zapier
N8N
Make.com
