Allene Acosta
Linkedin |-Orange County, CA
PROFESSIONAL EXPERIENCE
Technical Recruiter III
2021- Present
CrystalEquation
Excelled in end-to-end recruitment for Fortune 500 tech companies globally, driving talent acquisition
across diverse domains including software, engineering, project management, UX/UI, and logistics.
Outperformed goal metrics with 20+ client submittals, 150+ LinkedIn Inmails, and 200+ pre-screening
calls. Recognized as a top outbound caller and achieved company-wide top producer status in
February and May 2022.
Built a robust network of technical professionals at all levels, fostering connections and managing
both internal and external client relationships. Collaborated closely with both internal and external
clients to ensure client satisfaction.
Conducted comprehensive internal recruitment interviews and executed live exercises as the sole
interviewer. Demonstrated expertise in evaluating candidates' suitability for technical positions,
resulting in high-quality hires. Regularly mentored incoming new hire classes.
Acted as a proactive backup account manager, ensuring seamless candidate reviews, client
communications, and participation in supplier calls.Assisted in maintaining strong relationships with
clients, ensuring their needs were met with exceptional service.
Customer Support Director |
2020 - 2021
Manny Khoshbin
Fostered and nurtured strong client relationships while providing comprehensive support to the CEO
and program manager. Served as the primary point of contact for all written and verbal communication,
ensuring prompt and effective correspondence. Acted as a daily live chat agent, delivering exceptional
service to clients. Additionally, provided valuable onsite administrative support.
Led impactful social media strategies across multiple platforms, driving content management,
collaboration, influencer outreach, and community engagement. Effectively managed online presence
to enhance brand visibility and strengthen client connections.
Collaborating to create and track KPIs, managing vendor calls, and collaborating with teams to achieve
business goals. Developed SOPs, weekly reports, and accessible resources for streamlined operations.
Oversaw financial management across multiple payment platforms (EasyPay, PayPal, Stripe), including
P&Ls, dispute resolution, commissions, pro-rates, expense reports, and inventory management.
KEY COMPETENCIES
Full Life Cycle Recruitment
Sourcing, Screening, Hiring,
Selecting, Onboarding
Digital Marketing
ActiveCampaign, Close.io,
Facebook Ads Manager
Program Management
Trello, Asana, Kajabi, Docusign,
Quickbooks, Wicked reports
Recruitment Management Software
Bullhorn (ATS), Linkedin Recruiter,
Dice, Daxtra
Relationship Management
Conflict Resolution
Negotiation
Microsoft Office, Google Suite
Canva
EDUCATION
University of California, Irvine
Bachelors of the Arts B.A Literary Journalism & History
