Allen S. Quiambao

ALLEN S. QUIAMBAO Address: Blk. 16 Lot 21 Maganda Street, Fiesta Communities Manibaug-Paralaya, Porac Pampanga 2008, Philippines Phone: -/- Email:--Skype ID: allenq43 OBJECTIVE Seeking employment which will allow me to grow professionally, while being able to utilize my strong organizational, educational and exceptional people skills. KEY STRENGTHS INCLUDE:           Experienced in Xero Accounting (Xero certified), Dext (Receipt Bank), MYOB AE and in performing accounting tasks such as A/P & A/R, bank reconciliation, review and analysis of transactions and histories, opening/preparation and processing of journals, invoicing and other accounting tasks. Accounting Skills/Administrative-Clerical/Documentation and Sales Support/Customer Service Hands-on experience with the SAP ERP System and MS Office (MS Excel, MS Word and MS PowerPoint) Timekeeping, Travel Orders/Expenses, Voucher processing thru SAP ERP System, Reimbursements Billing and Credit Review, Chargeback and Fraud Analysis Cost reduction and savings increment Work under minimum or no supervision. Receptive to training & coaching. Adapt to new situations and challenges, as circumstances demand. Exhibit self-motivation and ability to fulfill requests with persistence necessary to ensure high levels of quality and effectiveness. CAREER HISTORY          Work From Home Job - QA / Product Tester (Hive Group Inc.) April 2022 – present. Work From Home Job - Accountant (Tradeskola – Australia) December 2021 – April 2022. Work From Home Job – Debt Settlement Processor (National Debt Relief – US Client) – November 2016 – December 2021. Work From Home- Accountant/Administrator (HEALTH & LIFE : HEALTHCARE ACCOUNTING, TAX & ADVISORY FIRM - AUSTRALIA) – July 2016 to October 2016 Administrative Assistant/Secretary, SADARA Chemical Company (Saudi Aramco-Dow Chemical Joint Venture) – Jubail Industrial City, Jubail Saudi Arabia. - October 19, 2014 – January 18, 2016. Administration Assistant, BEEPO/Thermal Electric Element (Australia-Based), Clarkfield, Pampanga Philippines. -June 30, 2014 – October 10, 2014. Sales Admin. Assistant/Accounts Management Assistant, Amaia Land. Corp. (Ayala Land Brand Name), Ayala Life-FGU Center Acacia cor. Alabang-Zapote Rd., Ayala Alabang, Muntinlupa City, Philippines/Balibago, Angeles City Pampanga, Philippines. -September 21, 2011 – January 30, 2014. Member Operations Support Team (Fraud & Chargeback) Analyst, Convergys (formerly Stream Global Services / E-Telecare / America Online (AOL)), C.P. Garcia cor. L. Tañada Streets, Clarkfield Freeport Zone, Pampanga, Philippines. -September 23, 2002 – August 05, 2011. Student/Office Assistant, Holy Angel University, Sto. Rosario Street, Angeles City Pampanga, Philippines. November 16, 1998 to March 29, 2002. JOB SUMMARY : QA / PRODUCT TESTER (Work From Home – Part-time/flexible time) HIVE GROUP INC. - Work from Home – April 2022 to present     Test cashflow forecast software. Link to other accounting softwares such as Xero, QBO and MYOB. Add companies / scenarios and transactions, check reports and other features of the software. Provide feedback on the software. ACCOUNTANT / BOOKKEEPER (Work From Home) TRADESKOLA - Work from Home – December 2021 to April 2022              Perform A/R & A/P tasks such as daily sales recording & Dext (receipt bank) bills processing. Account & Bank Reconciliation. Reconciling client reports vs Xero report. Xero dashboard clearing. Process batch payments. Allocating credit. Review and analysis of transactions and histories. Email management for client. Chasing missing documents. Weekly review of overdue A/P. Review of duplicate billing. Update supplier card. Processing of journals and other accounting work. DEBT SETTLEMENT PROCESSOR (Work From Home) NATIONAL DEBT RELIEF / UPWORK, November 2016 – December 2021       Process & complete payments using different creditors’ online payment system. Scrubs and matches debt accounts to prepare them for settlement. Processes debt settlement offers by formulating a proper payment breakdown. Determine if client accounts are active, with available funds and/or with pending enrollment. Review and input offer/settlement on the system as per company guidelines and policies. Other back-office tasks. (adding credit card numbers, admin, data entry/sorting, uploading settlement letters) ACCOUNTANT/ADMINISTRATOR (Work From Home) HEALTH & LIFE: HEALTHCARE ACCOUNTING, TAX & ADVISORY FIRM – AUSTRALIA, August 2016 – October 2016       Complete accounting tasks such as reconciliation, preparation of Financial Statements, Balance Sheet/P&L Summary Schedules/Leadsheets, review and analysis of transactions and histories, opening/preparation and processing of journals, invoicing and other accounting work Prepare financial accounts, monthly management reports, GST reports and tax returns for individuals, trusts, companies and partnerships Prepare FBT returns and BAS Establish and maintenance of accounting documents for clients as instructed by the consultants/managers Spreadsheet preparation Maintenance of new and old client records / files Bookkeeping        Generate management reports that are necessary for daily operations and for providing accountability and problem identification for the client. As required, proof read and/or publish technical issue publications Billing clients using existing billing system Back up office management General office duties Formatting and presentation checks Additional duties and responsibilities as they are determined to be appropriate by the CEO, consultants, managers, directors and/or practice development manager ADMINISTRATION ASSISTANT/SECRETARY (Saudi Arabia) (SADARA CHEMICAL COMPANY -Saudi Aramco-Dow Chemical JV), October 2014-January 2016                   Timekeeping/Enter overtime hours in SAP System for employees Raise, review & enter travel expenses in the SAP ERP System for business-related expenses according to the per diem policy Prepare travel orders and determine/calculate the cash advance to be allotted for employees in the SAP ERP System for business trip and training Create a Voucher Request (NOPO Invoice) for payment in the SAP ERP System Enter division expenses in SAP ERP System for reimbursement. Determine prices and prepare and purchase requisition in the SAP system for items needed in the office and site Update and replenish petty cash fund Handles all the Administrative/Secretarial duties for the Central Shops Division of the Maintenance and Engineering Department in SADARA Establish and maintain required document folders within SharePoint and perform Data Mapping/Mining Reports directly to the Superintendent of the Central Shops Division Schedule and book meetings for the Superintendent/Supervisors and for the team using the calendar Implement company policies and suggest improvement whenever applicable Maintain systematized vacation leave process for the Division Process workstation requests and report problems through the SADARA Access Gateway Sends email to the employees regarding Company, HR and Division updates as well as other employee news, new hires, promotion, anniversaries and occasions. Handles correspondence, records and filing, analyzing and summarizing data and statistics, and related duties as required Tracks materials going in and out of the storage room Ability to handle confidential material and information VIRTUAL/ADMINISTRATION ASSISTANT (Clarkfield, Philippines) THERMAL ELECTRIC ELEMENT, AUSTRALIA / BEEPO, June 2014 – October 2014           Provide administrative support to Administration Manager, Production, Design and Management. Responsible for processing invoices and general administrative duties as well as assisting with customer inquiries either via phone or email. Organizing and maintaining a system according to project requirements. Processing customer orders into MYOB/Phoenix Generate and send proforma invoices to prepaid customers, and follow-up on all outstanding payments Send and process all Trade Account application forms Generate monthly statements and email to customers Generate fortnightly Stop Credit list and distribute to staff Maintain “supermarket” list with updated pricing or changes Maintain Production digital image library              Prepare all despatch paperwork on a daily basis Assist in obtaining freight quotes Book in freight collections using online tools Follow up of delayed or lost freight (outward bound) Assist with updating and maintaining the customer database (Phoenix) Assist with updating policies and procedures on Company Intranet (Wiki) Answer the overflow of incoming phone calls Provide information to assist clients or refer them to the appropriate contact Conduct research activities as requested by Administration Manager Update and maintain specific Department measures Debt collection activities as required Preparation and typing of quotes for Design or other branches when required Monitor outstanding Refrigeration and Supermarket quotes and distribute to the Branch-Admin team for a customer follow-up once a week ACCOUNTS MANAGEMENT ASSISTANT/SALES ADMIN. (Angeles City, Philippines) AMAIA LAND CORP. September 2011 – January 2014            Management of accounts assigned from documentation to the issuance of the Notice to Construct. Reviewing, checking and validation of technical documents. Posting of Accounting Items using SAP tool and Office-wide encoding. Preparation of Contract to Sell and Deed of Absolute Sale. Coordinating with banks and housing institutions regarding client’s housing loan application and loan releases and submission of pertinent requirements. Monitors and prepares monthly report of reserved, committed and booked accounts. Organizing and maintaining a system according to project requirements. Support in typing letters, memorandum, reports and statistical data. Receives and log incoming and outgoing documents. Serves as the office coordinator. Receives and attends incoming phone calls. Interviews applicants for team leader and accounts specialist positions making sure company standards are met. FRAUD ANALYST/CHARGEBACK ANALYST (Clarkfield, Philippines) AMERICA ONLINE (AOL) / STREAM GLOBAL SERVICES, September 2002 – August 2011          Take/receive calls, assist and resolve customers’ concern on Fraud issues regarding accounts as a Fraud Analyst. Review credit card transactions, account history and billing of the customer reporting Fraud to make sure proper action is taken. Filing a Fraud case if customer is warranted refund. Review/Process Chargeback Requests from AOL Members if valid through AMEX or MasterCard/VISA tools. Do callback to members regarding any outstanding billing issues with AOL including account reactivation and cancellation in accordance with Federal Trade Commission guidelines. Review, process, and ensure all credits that are issued by consultants/analysts and the leadership team to AOL, CompuServe 2000, Wal-Mart, and Target accounts are valid. Play a vital role in ensuring that credit requests are issued to the appropriate account. Monitor the cash credits issued to each account to ensure that only warranted credits are returned to the member’s payment method. Facilitate Calibrations and Brainstorming sessions. Conduct Pre-Shift Briefing and provide updates to the team to ensure that team members are always up to date on different issues within the organization and can properly handle member's issues or concerns. Provides internal and external customer service. Contact member’s financial institution (callback) as necessary to resolve billing problems of members.    Responds to all customer online calls/e-mail inquiries and take prompt and appropriate action to their requests. Provides status information on accounts and direct account owners in resolving disputes with merchants. Assists customers on the changes they want to make on their account and/or processing the changes for them in a professional and timely manner. EDUCATION Bachelor of Science in Business Administration ● MAJOR IN FINANCE AND MANAGEMENT ACCOUNTING Holy Angel University, Angeles City, Pampanga, June 15, 1998 - March 17, 2002 WORK ACHIEVEMENTS   Crew Of The Month – Jan. 2003 Billing Contest Awardee – June 2003   Consultant of the Month – March 2006 Crew Of the Month (Fraud) – August 2011  TRAINING AND WORKSHOP ON ACCOUNTING- PHILIPPINES INSTITUTE OF CERTIFIED PUBLIC ACCOUNTANT (PICPA) KSA EASTERN PROVINCE CHAPTER, AL-KHOBAR 2015 • PAY – CREATING A VOUCHER REQUEST (APAY) SADARA JUBAIL 2014 COURSES/TRAININGS/SEMINARS  COMPLETING THE ACCOUNT CYCLE – ALISON ONLINE COURSE, 2015  RECORDING BUSINESS TRANSACTIONS IN ACCOUNTING – ALISON ONLINE COURSE, 2015  ADJUSTMENTS FOR FINANCIAL REPORTING – ALISON ONLINE COURSE, 2015  ACCOUNTING-UNDERSTANDING RECEIVABLE AND PAYABLES – ALISON ONLINE COURSE, 2015 • MOST NEW HIRE TRAINING - AMERICA ONLINE MEMBER SERVICES PHILIPPINES, INC. 2006  ACCOUNTING - CONTROL AND MONITORING OF CASH – ALISON ONLINE COURSE, 2015 • BILLING NETAGENT TRAINING - AMERICA ONLINE MEMBER SERVICES PHILIPPINES, INC. 2003  INTRODUCTION TO CASH ACCOUNTING – ALISON ONLINE COURSE, 2015 •  FUNDAMENTALS OF FINANCIAL ACCOUNTING – ALISON ONLINE COURSE, 2015 BASIC TRAINING COURSE FOR BILLING CUSTOMER CARE CONSULTANTS - AMERICA ONLINE MEMBER SERVICES PHILIPPINES, INC. 2002  FUNDAMENTALS OF ACCOUNTING – ALISON ONLINE COURSE, 2015 • US MAIL/FAX SOFTHEON TRAINING AMERICA ONLINE MEMBER SERVICES PHILIPPINES, INC. 2002  INTRODUCTION TO BALANCE SHEETS – ALISON ONLINE COURSE, 2015  ACCOUNTING –MERCHANDISING TRANSACTIONS – ALISON ONLINE COURSE, 2015 ADDITIONAL INFORMATION STUDENT/OFFICE ASSISTANT (Angeles City, Philippines) HOLY ANGEL UNIVERSITY (Engineering, Const. & Maintenance Office), November 1998 - March 2002.    Started work career as an Office Assistant and was assigned in Holy Angel University from October 1998 to March 2002 at the Engineering, Construction and Maintenance Office with the ability to work independently to sustain studies. Worked with different type of people and consistently focused on clerical works such as filing, typing, receiving/sending memoranda, answering phone calls and other duties assigned by immediate superior and staff. Assigned as a warehouse assistant/custodian at the Property Office in the same school making sure that all requested school supplies, construction and office supplies are being accounted for and listed accordingly for inventory purposes. Accustomed to working in a fast-paced environment and juggling multiple assignments while producing accurate work results. REFERENCES: NAME: Joanne S. Quiambao COMPANY: Amazon TITLE: Client Support PHONE: - REFERENCE TYPE: Personal/Professional NAME: Archie Lazatin COMPANY: Angeles City Hall TITLE: CENRO, OIC PHONE: Tel: - REFERENCE TYPE: Personal/Professional