Allen Lloyd Francis

Virtualization Management
Risk/Resource Management
Review of SLA, SOW and SOPAlways on High Availability & Clustering
Knowledge on MSBI

A decisive and innovative Database Management Professional with a successful track record of Core Database Administration of MS SQL Server along with service support delivery of Oracle and UDB Database, performing the role of both BAU and Projects DBA, involving server installations, configuration, troubleshooting, migrating and upgrade and having experience in SOX Audit & implementation of best practice in Technology and Compliance
Special Mention includes
Last engaged with IBM India (P) Ltd., Chennai as Technical Service Specialist from Jan/2013 To Dec/2016, performing the role of Subject Matter Expert (SME) as Tower Lead and managed multiple databases like MS SQL Server, Oracle and UDB in 24X7 operation with on call support for leading Retail market giant
Extensive experience of Support Services Delivery (BAU) and Projects DBA, along with secure server (web/application/DB) installations, configuration, administration and support, including upgrade (around 40 Instances), right from initial infrastructure planning till delivery
Similar experience of establishing 6 Node Active/Passive clusters, with SQL Cluster Installation; Installation of Load Balancer features & SSRS CA Certificates; Development of Tools & Automation of activities to monitor servers/desktops for performance of CPU and Processor.
Strong analytical skills/experience in transforming of business needs to technical solution