Allen Dave Atillo

ALLEN DAVE ATILLO Virtual Administrative Assistant - - 2nd St. Felina Village, Tisa, Cebu Experienced Healthcare Assistant with over 4 years of expertise in optimizing healthcare operations. Proven track record of improving patient care quality. Skilled in utilizing healthcare tools, managing authorization processes, ensuring compliance with insurance policies, and adhering to patient confidentiality regulations. Demonstrated ability to excel in fast-paced healthcare environments while delivering exceptional results. WORK EXPERIENCE EDUCATION 2013 - 2015 Cebu Institute of Technology College Bachelor of Science In Accounting 2009 -2013 University of Visayas -Pardo Campus High School Diploma EXPERTISE General Healthcare tools: Brightree, Noridian, Optum RPA, Waystar, Availity, Navinet, United Healthcare portal, Humana Military, Same/Similar, Carelon, Next Gen EHR and Practice Management. COMPANY NAME: Shasta Community Health Center (Redding Main Clinic) Position: Virtual Administrative Medical Assistant Start and end date of employment: April 29, 2024 - June 11,2025 Relay information between patients, providers, and other healthcare team members Insurance Verification Using Medi-Cal Tool and Availity(PHC) Schedule, reschedule, confirm, and cancel patient appointments. (Primary Care physicians/ Chiropractor / Mental Health /Behavioral Health and Telemedicine) Manage new patient intake, including chart creation. Process prescription refill requests and follow up with pharmacies. Provide patient support for medication-related inquiries. Answer inbound and outbound calls to assist patients with inquiries and appointments. COMPANY NAME: iPloy - OPC (AdaptHealth) Position: Initial Authorization Specialist Start and end date of employment: March 3, 2021 - December 30, 2023 Insurance Verification: Ensuring patients have valid coverage and determining the scope of their benefits. Case creation: Using Insurance portals (CareCentrics, Evicore, Tricare and etc.) Authorization Requests: Submitting prior authorization requests to insurance companies for Electronic Medical Record: Goscript and Parachute Microsoft Word, Excel, outlook and powerpoint. Canva, Slack, Whatsapp, Zoom, Google sheets, Google Slides, Google Docs, Google Calendar, Google Mail, Google Drive, OneNote KEY SKILLS Communication Skills Time Management Adaptability DME and Services. Documentation: Collecting and organizing necessary medical records, diagnosis codes, and procedure codes for authorization. Inbound and Outbound Call: Liaising with patients, healthcare providers, and insurance companies to resolve issues and provide updates. Tracking and Follow-Up: Monitoring the status of authorization requests and addressing any delays or denials. COMPANY NAME: Oppo Mobile Telecommunication Corp. Position: Sales Agent / Product Promoter Start and end date of employment: July 4, 2017 - February 20, 2020 Meeting Sales Targets: Striving to achieve or exceed sales goals set by the company. Product Demonstrations: Showcasing how a product works or highlighting its unique features. Identifying Potential Customers: Reaching out to leads or prospects to generate sales opportunities. Critical Thinking REFERENCES Computer Proficiency LANGUAGE Jake Gomez English Former Initial Authorization Supervisor Cebuano Email : Tagalog Phone: -- Ryan Melchor Canete Virtual Administrative Medical Assistant Phone: - Email : -