I am experienced and reliable customer service officer with extensive experience providing assistance in a busy call center setting. Strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers. Fully committed to following company procedures and winning loyal customers.
Skills
-Capable of handling a variety of disputes and facilitating quick and efficient resolutions over the phone.
-Proven ability to multitask and use other technical devices while providing exceptional customer service.
-Can utilize upselling prowess to sell additional products to customers or clients after providing assistance.
-Able to thrive and meet company standards in a busy call center environment both alone and in a team setting.