Allana Mae Guevarra

I have a diverse professional background with experience in customer service, sales, event coordination, and administrative support for vacation rentals. My varied roles have equipped me with a well-rounded skill set, including strong communication, organization, and problem-solving abilities.

In customer service, I developed a knack for building rapport with clients, addressing inquiries, and providing tailored solutions to meet their needs. My role in selling car parts honed my sales acumen, where I demonstrated the ability to understand products, assist customers in making informed decisions, and achieve sales targets. Working as an appointment setter for car shows allowed me to blend my organizational skills with my interpersonal strengths, as I coordinated schedules, maintained clear communication with clients, and ensured smooth event preparations.

My experience as an administrative assistant for vacation rentals has been particularly valuable. I managed all aspects of guest interactions, from check-ins to check-outs, ensuring a seamless and positive experience for each guest. I am proficient in using technology to maintain high operational standards, including monitoring guest noise levels through the Minut app and overseeing property security via CCTV systems such as the Ring app. These responsibilities required attention to detail, quick thinking, and the ability to manage multiple tasks simultaneously.

One of my key strengths is my ability to maintain a calm and professional demeanor, even in high-pressure situations. Whether handling guest issues, coordinating cleaning schedules, or monitoring property security, I consistently prioritize safety, comfort, and satisfaction. My approach is proactive, always aiming to identify potential issues before they arise and address them swiftly to maintain smooth operations.

I thrive in dynamic environments where adaptability and efficiency are valued. My goal is always to contribute positively to team goals, uphold high standards, and exceed expectations. I believe my experience and dedication to providing excellent service would make me a valuable addition to any team.