I am a well-rounded, collaborator, dynamic learner and experienced professional with over 2 decades of inclusive and extensive work experience in Customer Service, Service Delivery, IT Managed Service, IT Sales, and Banking. Proven history in BPO Operations, IT Managed Services Project Management and Technical Sales. Solid background in leadership as trained and certified coach and team leader. It is my passion to motivate, lead and share best practices to people; through this, I am also able to impart my knowledge and skills to the benefit of the institution for its financial, organizational, and operational growth along with career development and advancement.