Allan Dave Alibang

I am a dedicated and detail-oriented professional with over 2 years of experience in customer support, administrative assistance, and outbound communication. I previously worked as an Agent at IVOSCorp, where I handled high-pressure situations, managed incoming and outgoing calls, and ensured accurate data entry while coordinating with internal teams.

In my role, I was responsible for delivering excellent customer service, responding promptly to inquiries, and maintaining clear and professional communication. This experience strengthened my ability to stay organized, multitask effectively, and perform well under pressure.

I also have experience supporting sales and lead generation efforts by conducting cold calls and email outreach campaigns. I used tools such as Dial Fusion for calling and LeadBranch for email management and campaign execution. My responsibilities included managing leads, tracking interactions, and maintaining organized records to support business operations.

Additionally, I have completed freelance and remote tasks through platforms like Prolific and Respondent, where I consistently followed instructions, met deadlines, and delivered accurate, high-quality work.

My core skills include:

• Customer Support & Client Communication
• Administrative Support & Data Entry
• Lead Generation & Outreach Campaigns
• Calendar & Task Management
• CRM and Sales Support Tools

I am reliable, hardworking, and committed to delivering efficient and high-quality results. I take pride in supporting teams and helping businesses stay organized and grow.