Allan Christopher Manuel

MANUEL, ALLAN CHRISTOPHER R. 25 L Andrade extension Balingasa Q.C Contact number:- Email address:- Job Objective Looking for the responsible post for a Back Office Support/Chat Support/email support in a reputed company where I could put my knowledge and skills into practice and utilize my rich experience for the benefit of the company. Personal Data Birth date: July 6, 1987 Birth Place: Camiling, Tarlac Age: 29 Religion: Roman Catholic Height: 5’6 Dialect: Ilocano, Tagalog, English Summary of Qualification Rich experience of 4years working in famous call centers Technical knowledge in supporting customer with computer and internet connection problems Proven competency of dealing with customers from various classes, assisting them with orders and answering their questions regarding products and services High level proficiency with Microsoft Word, Outlook, Excel and Internet Extensive practical knowledge of all the prominent call center operations Excellent communication and interpersonal skills and keenness to detail Competency of cross-selling the products and services to the clients Able to work in the fast call center atmosphere Professional Experience Alorica formerly Advanced Contact Solutions Inc. Technical Support Representative, January 2010 – May 2012 West contact Services. July - Oct. 2012 Technical Support Representative Convergys/ Stream Global Services. Nov. 2012 – June 2014 Level 2 Accounting Support - Software accounting support C3/Customer Contact Channels. June 06, 2014 – October 1, 2014 Custoer Service Representative Baycorp International Contact Skip Tracer – Oct. 6, 2014 – March 10, 2017 Education: Chinese General Hospital College of Nursing- : 1st year college Metropolitan Hospital college of nursing-: 2nd year – 3rd year college References: Martin Barios – Operations Manager Contact number:- Arishka Abiog – Team Manager Contact number: -