ALLAN ALVIN
MANGUIRAN
-
-
B11 L13 Brgy. Estrella, San Pedro, Laguna 4023
C
AREER OBJE C TIVE:
I want to give my sincere service in this
company at my best so I can contribute
to its development and growth, to learn
more with the training that I may
obtain and to the people that I may
work with
MY EXPERTISE:
Have a good organizational skill
and be able to prioritize a hectic
workload while working
independently.
Computer Literate (Microsoft
Office: Word, Power Point,Excel)
Can Lead and work as a team in
an organized way.
Have a very good time
management skill.
Have worked with Facebook
Concierge Support assisting
Business Owners, and
Advertisers.
HARA C TER
REFEREN C ES:
C
Dhiane Pajarillo
Team Lead
SPi Global - Makati-
Tom Angelo Macsojot
Team Lead
Sitel - Ortigas-
Dyanne Louie Cao
Supervisor
TDCX Ph-
S C HOOL BA C KGROUND
Adamson University - )
Bachelor of Science in Architecture
900 San Marcelino St. Ermita, 1000 Manila
R E L E VA N T E X P E R I E N C E
Client Service Associate - "Social Media Account"
TDCX Philippines Inc.| September 28, 2019 - February 18, 2022
Social Media Management/ VA
Choicest 1 and Color Burst | July 30, 2019 – August 17, 2020
Technical Support Representative Tier III – “Telco Account”
Conduit Global – Santa Rosa | July 12, 2018 – July 20, 2019
Best in NPS in April, June and July of 2019
Best in QA in February, April and June of 2019
Customer Service Representative – “Telco Account”
TeleTech – Santa Rosa | June 29, 2017 – November 29, 2017
Top seller (Training)
Customer Service Representative - “Telco Account”
Sitel – Ortigas | May 04, 2016 – December 23, 2016)
Top Trainee
Best in CSAT for the month of August and November
Best in QA for the month of September, October and November
Customer Service Representative - “Telco Account”
SPI Global Inc. | February 22, 2014 – November 17, 2016
Top 2 Agent of the Year (2015)
Best in QA for 3 consecutive months (April, May and June, 2015)
Best in NPS for number of months (May, September, December of
2014,March, June, July, August of 2015, and January and February of
2016)
