Aljhon Soliva

ALJHON SOLIVA Work Experience Experienced Customer Service Representative with a proven ability to manage high call volumes, resolve complex issues, and deliver exceptional support across sales and healthcare accounts. Skilled in using CRM systems to streamline workflows, manage client inquiries, and ensure accuracy in sensitive data handling. Adept at multitasking in fast-paced environments while maintaining empathy and professionalism. Recognized for strong communication skills, adaptability, and a consistent record of exceeding performance targets, driving sales growth, and building lasting customer relationships. (OUTBOUND CALL) - Nearsol Philippines CUSTOMER SERVICE REPRESENTATIVE RETAIL ACCOUNT NOVEMBER 2024– PRESENT TELETECH March 2024 - OCTOBER 2024 CSR Financial Account SIMON MED IMAGING Customer Care Executive HEALTH CARE ACCOUNT December 2022 - March 2024 WNS TRAVEL ACCOUNT CUSTOMER SERVICE REPRESENTATIVE JULY 2022 - December 2022 ECCS SALES AGENT (OUTBOUND CALL) MAY 2019- JUNE 2022 Education History Trapiche, Oton, Iloilo Philippines 5020 - ST. THERESE-MTC COLLEGES Tigbauan, Iloilo BS in Marine Engineering June 2016 - April 2019 With Honors Reference HONIE MENDOZA SALES CREDIT OFFICER BANK ISLAND OF THE PHILIPPINES - YHAM DELOS REYES MEDICAL PRACTITIONER ILOILO DOCTORS HOSPITAL -