Alivia Aguilar

Alivia Aguilar San Angelo, Texas- SUMMARY SKILLS EMPLOYMENT HISTORY Well-versed worker with two years of Remote work experience and outstanding knowledge of the Customer Service, Job Recruiting, and Freelance Project work industries. Maintained a track record of dependability and work-related success, proven through increased client satisfaction and high candidate retention rates. Dedicated to learning new skills and maximizing efficiency in fast-paced environments. Direct customer communication Client privacy management Performing inbound/outbound calls and emails Handling and resolving customer complaints Excellent communication & problem-solving skills Technological experience Content creation Recruiting experience and expertise Maintaining and updating information and records Self-Employed July 2017 - Present Remote Freelancer Worked on short-term and long-term projects for companies and individuals Completed work in compliance with specified guidelines and within specific timeframes Set up automated emailing systems for businesses Researched ways to optimize sales for Amazon sellers Tested features for new websites and apps Handled outbound emails for small-businesses Created content for blogs and websites Provided proof-reading, editing, and evaluation for both professional and personal content KO Recruiting January 2019 - September 2019 Remote Job Recruiter Worked with Applicant Stream, Ring Central, and Google Sheets Screened candidates and contacted those who were qualified Conducted pre-interview phone calls and booked interviews Placed highest-rated within the company in terms of pitch and speech Hit a specified number of booked interviews on any given day Bob Evans Fredericksburg, Virginia December 2017 - November 2018 Server Maintained customer satisfaction with timely table check-ins to assess drink or other needs Kept register accurate and accounted for, processed card payments, and handled cash Managed inventory and restocked items as-needed Worked with POS system to place orders and account for merchandise prices Buffalo Wild Wings October 2016 - October 2017 Hostess Greeted customers and brought them to their tables Took drink orders and provided menus Assisted servers with food-running Managed take-out orders and incoming phone calls EDUCATION Southern New Hampshire University BA - Financial Planning Graduating July 2021