Alithea Hines

Alithea Hines Freelance Medical and Science Writer Buford, GA-- My Qualifications: ● Background in Physical Anthropology, including time as a research assistant. ● Deadline driven, hyper-organized and priority centered Writer. ● Administrative Medical Assistant in Orthopaedic practice. ● Medical terminology ● Technical writing certified (12/2014) ● 10+ years as an Executive Assistant to senior level executives coordinating travel arrangements, meetings, communications with vendors and clients, and implementing and overseeing projects, creating and updating social media platforms. ● Fully versed in MS Office Suite and comparable Google applications. ● Owned and wrote for a scientifically oriented beauty blog for 6 years. ● Research-oriented writer owing to my background in academic research. My strongest area is anything medical and or scientific, but I catch on quickly so nothing is truly off limits. Willing to relocate to: New York, NY - Philadelphia, PA - Chicago, IL Authorized to work in the US for any employer Work Experience Freelance Medical/Science Writer Self-Exmployed June 2016 to Present ● Contributing medical and science writer and researcher for various online publications dedicated to healthcare professionals. ● Contributing author of new and experimental treatment protocols for degenerative disease, including clinical trials and new research initiatives. ● Areas of expertise musculoskeletal degenerative, auto immunological and genetically inherited diseases and disorders. ● Contributor on project mapping substance abuse trends across various cities in the United States. Barista/Certified Barista Trainer Starbucks - Buford, GA March 2013 to September 2018 ● ● ● ● ● Greeted customers as they arrived at the Starbucks location Provided customers with information on popular coffee blends Assisted patrons with order placement Educated customers about the history of each coffee blend when inquired Gave samples of popular coffee blends with a view to creating sales opportunities ● Offered customers demonstrations using brewing equipment ● Brewed coffee per instructions while ensuring that each brew conformed to the standards set by Starbucks ● Ensured that any complaints were entertained in a positive manner with a view to keeping patrons happy and ensure recurring business ● Ensured that Starbucks merchandising and signage standards were followed appropriately ● Made sure that coffee brewing equipment is cleaned, sanitized and maintained properly on a constant basis ● Made minor repairs to coffee brewing equipment ● Trained all new hires on proper coffee and beverage handling and preparation, Starbucks standards, and health department standards of compliant operation Administrative Assistant TRC Staffing September 2015 to October 2017 ● ● ● ● Wika Industries - Data Entry/Administrative Floater (09/17-10/17). Theragenics Corporation - Administrative Assistant (12/16-01/17). Clipper Petroleum - Administrative Assistant (11/2016). Carters Osh-Kosh B'gosh - Customer Service (09/16-11/16). Appointment Setter ((Temp Contract) OrthoAtlanta LLC - Atlanta, GA June 2016 to September 2016 ● Informed patients of changes in surgery and procedure dates, changes in physicians schedules ● Took and relayed messages from patients, hospitals, physical therapy facilities, home care workers, pharmacies, and other medical professionals to physicians, medical assistants and physicians assistants ● Reported labs values to medical assistants, physician's assistants and physicians. ● Arranged peer to peer consultations. ● Procured and verified insurance information and eligibility ● Coordinate with physicians, MA's and PA's to solve whatever urgent post-op, pre-op and general medical issues as they arise ● Enforced rules of practice discharge, helped to problem solve billing discrepancies. ● Assisted patients and physicians with various types of medical research pertaining to issues of medication, hospitalization and billing ● Rearranged the patients calendars of fourteen physicians and physician's assistants in the event of emergencies and vacations ● Worked with pharmacies, patients and physicians to obtain pre-authorizations for procedures and medicines ● Ensured that all documents coming into practice via web-based fax goes to the correct recipient ● Ensured that the practice is HIPPA compliant. HR Assistant The Chef's Warehouse (Temp Contract) - Bronx, NY January 2012 to March 2012 ● Assisted both with the day to day management of respective department ● Functioned as a personal assistant to the HR manager by managing calendars ● Conducting interview with various staffing agencies to find temporary warehouse workers ● Assisted with special project involving changes to NY state employment notification procedures ● Many miscellaneous tasks as they arose. Evening Assistant to Director of Operations Executransport - New York, NY January 2008 to November 2011 ● In charge of updating and maintaining reports database using Access and assisted resident MIS person. ● Responsible for the handling of sensitive and high end client information. ● Arranged in town, out of town and overseas ground transportation, organized transport for large events. ● Oversaw a nightly team of eight individuals TAS Operator H-Link OnCall Emergency Medical Answering Services - Astoria, NY November 2006 to December 2007 ● Acted as a liaison between various physicians and NY area hospital departments ●Took and relayed emergency messages to covering physicians, as well as panic and abnormal lab values and organ offers ● Acted as a relay between area hospitals of and various NYPD domestic violence and sexual assault units ● Acted as a relay between various New York City area organ procurement teams and organ retrieval teams nationwide Assistant Keller & Vandernoth Financial Management - New York, NY January 2004 to May 2005 ● Assistant to the President, CEO and CFO ● Daily maintenance of client financial accounts (payables and receivables) with limited use of Peachtree, Quickbooks and heavy usage of a proprietary financial software ● Wrote checks and made bank deposits ● Coordinated messenger pick-ups and deliveries domestically and internationally ● Ordered supplies, performed general office support duties and administrative functions (faxing, filing, copying, etc) ● Performed business and personal correspondence and proofreading/editing as appropriate ● used various computer programs used daily (Microsoft Office Suite, Microsoft Outlook, Thoroughbred) ● Screened calls/faxes and maintained call logs ● Made payments of client's personal and business accounts and performed some property management duties ● Translated investment, banking and dividend statements from Italian, French and Spanish into English ● Secured visas, location shooting permits and other documents for international filming in and arranged location accommodations Education B.A. in Anthropology CUNY-City College/Graduate Centre February 2009 to May 2013 Skills Microsoft Office (10+ years), Google Docs (3 years), Medical Terminology (10+ years), Research (6 years) Links https://alitheachines.com/ Certifications/Licenses Technical Writing December 2014 to Present Technical writing certificate acquired from the University of Georgia in December of 2014.