Alissa Grey Estor

Hello! I’m Alissa Grey Estor, a dedicated and detail-oriented Virtual Assistant with over four years of experience in customer service, administrative support, and data management. My professional journey began in customer support, where I learned the importance of efficiency, organization, and clear communication — skills that have become the foundation of my work as a Virtual Assistant.

During my time at BrightLocal (UK), I handled a wide range of responsibilities, including email management, order processing, data entry, and client communication. I also worked with CRM systems like Zendesk and productivity tools such as Google Workspace and Microsoft Office. Managing multiple tasks daily taught me how to stay organized under pressure while maintaining accuracy and professionalism in every interaction.

I take pride in being someone my team can rely on — someone who meets deadlines, follows processes carefully, and takes initiative when needed. Whether it’s managing schedules, preparing reports, or handling customer inquiries, I approach every task with focus and commitment. My strong attention to detail and ability to multitask have consistently helped me deliver high-quality results.

Beyond administrative work, I’ve developed a growing interest in digital marketing and SEO. I’ve assisted in updating web content, optimizing Google Business Profiles, and managing online listings to help businesses improve their visibility and reach more customers. I enjoy learning new tools and strategies that can make businesses more efficient and successful online.

As a professional, I value reliability, communication, and continuous improvement. I’m always open to feedback and eager to expand my skills, whether that means mastering a new software, learning a new process, or taking on more complex responsibilities.

Currently, I’m looking for opportunities where I can apply my experience to support entrepreneurs, small businesses, or agencies that need a reliable Virtual Assistant who can handle both administrative and creative tasks. My goal is to help clients save time, stay organized, and grow their businesses with confidence, knowing their operations are in capable hands.

If you’re looking for someone dependable, detail-oriented, and easy to work with, I’d love to be part of your team.