I am a registered nurse by profession but pursue the role of Customer Service Representative. I've been working as CSR and TSR for 7 years. My masterpiece is call handling, live chat support, e-mail responses, general admin task, VA, accounting and order processing. I have experience on Google Sheets, Excel, CRM (Zopim, Zoho, Zendesk, Freshdesk, Salesforce and LivechatInc), Commercehub, Amazon Seller and Vendor Central, Quickbooks and more.