Alison Neubauer

Alison Neubauer

I am tech savvy customer service,insurance and hospitality professional
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
36 years old
Location:
Inverness, IL, United States
Experience:
10 years
ALISON NEUBAUER alisonneubauer.com CONTACT INFORMATION Phone/WhatsApp:- Email:-Skype: alison.neubauer4 PROFESSIONAL SKILLS Adept in: Microsoft Office, Xactimate, G Suite, Slack, Skype, WebEx, Concur, PayPal, DropBox, Windows, HTML5, CSS, Bootstrap Currently learning: SalesForce, Github, Lightworks, Photoshop, WordPress, Shopify, Javascript Personal skills: teamwork; innovation; creativity; customer service/experience; competent in mediation and negotiation; data trends analysis; excellent written, verbal, and online communication skills; self- motivated; business development; sales; meeting-planning; building and executing presentations; training; multitasking CAREER HISTORY Vemgoo (Vemgoo.com) Business Development Intern, 2019-present - Develop, plan and execute a growth strategy through outreach and cold calling to potential business partners - Identify potential partners within our target market through research and extensive knowledge of the industry and our goals - Draft emails, complete in-person meetings, and make phone calls to explain the business opportunity, increase awareness, gain interest and grow - Creatively come up with and encourage new ideas to share with the team - Communicate effectively with the team and businesses across the globe via whatever means necessary Allstate Insurance Catastrophe Claims Field Property Adjuster,- - Assess property damages caused by catastrophic storms, write estimates using Xactimate and issue payments - Determine coverage for a loss based on in-depth policy analysis - Travel 90%: independently and accurately manage all travel and expenses - Collaborate and negotiate with contractors, salesmen and customers - Responsible for making decisions on the spot and communicating the rationale to each customer - Comply with insurance law and report detailed accounts of all interactions Allstate Insurance Underwriting Examiner,- EDUCATION University of Illinois at Urbana-Champaign Bachelor of Science, Major in Psychology - Minor in English - Additional focus on Audio Engineering - Consistently on the Dean's List NOTABLE ACHIEVEMENTS - Referral Program: I designed a referral program which outlined costs and benefits for a startup (Vemgoo), It was chosen to be used out of all submissions - Helping Hands Award (won twice): Winner chosen blindly from customer comments - Be a Force For Good: Peer nominated, manager decision - Tweet a Force For Good: Peer nominated, manager decision - ACE Award: Award earned for excellent customer service - Investigate and respond to inquiries via phone and email - Understand and have thorough knowledge of Allstate’s market direction for commercial business and be able to communicate it to agents - Collect data and assess risk eligibility as required by the guidelines, algorithms, and other tools provided by the organization - Process new businesses, renewals, and endorsements according to guidelines and document the activity - Recognize data errors and work to obtain missing information needed for processing policies within time constraints - Offer analysis and strategic planning, and partner with others to resolve issues and improve results - Assist team in analyzing data for trends and opportunity areas Kelly Services at Allstate Insurance C.O.I Processor,- - Process certificates of insurance for automobile liability - Collaborate with agents and underwriters to ensure information accuracy - Cancel and reinstate policies: notify the interested parties - Investigate and respond to inquiries via email, fax, phone, and online queue
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