Alishba Tariq

Alishba Tariq

$4/hr
Energetic Customer Service Representative, Virtual Assistant with 3+ years of experience
Reply rate:
37.08%
Availability:
Full-time (40 hrs/wk)
Age:
24 years old
Location:
Rawalpindi, Punjab, Pakistan
Experience:
3 years
Alishba Tariq Virtual Assistant/Sales Representative/Customer service Representative Profile Hello! I am a freelance Sales Representative ,Virtual Assistant, and customer service representative. I have a handsome experience over it, But still i am always eager to learn new things and want to make my skills sharper whenever I get the chance. I am ready to provide you things with honesty and delicacy. I always submit my task before deadline and Your satisfaction is my motto. Virtual Assistant Skip the drive January 2017– December 2018 ● Scheduling and taking interviews prospective residents and records information to ascertain needs and qualifications. ● Accompanies prospects to model or available units and discusses size and layout of rooms, such as swimming pool and saunas, location of area amenities, services available,and terms of lease. ● Follows-up with prospect through thank you note, phone calls ● Maintains an up-to-date resident file on every unit. ● Listen to tenants concerns, inquiries provide exceptional customer service when Needed ● Maintains emergency telephone numbers. Customer Service representative- Upwork January 2020 - March 2021 ● Responding promptly to customer inquiries and Communicating with customers through various channels. ● I also took care of post-sale activities, such as managing client relationships and addressing any concerns or issues that may arise. ● Ensure the success of marketing campaigns and promotions by providing guidance and expertise on our products and services ● Working closely with clients to understand their needs, providing guidance and support throughout the sales process, and ensuring that they were happy with their purchase ● Processing orders, forms, applications, and requests. ● Keeping records of customer interactions, transactions, comments, and complaints. ● Communicating and coordinating with colleagues as necessary Sales Representative- Hubstaff August 2021- April 2023 ● Making cold calls to prospects to introduce them to the company's products or services. ● Following up with leads generated through marketing campaigns. ● Conducting sales presentations over the phone to showcase products or services. ● Qualifying leads by gathering information on their needs, budget, and timeline. ● Closing sales by overcoming objections and persuading prospects to make a purchase. ● Maintaining accurate and up-to-date records of all sales interactions in a CRM system. ● Building and maintaining relationships with customers to encourage repeat business. ● Making outbound calls to schedule appointments for sales representatives or other staff members. ● Collaborating with the sales team, marketing team, and other departments to ensure a seamless sales process. ● Meeting and exceeding sales targets and quotas set by the company. ● Following up with leads who have not scheduled appointments. ● Staying up-to-date on industry trends and product knowledge to effectively sell to customers Education Fatima jinnah Women university Bachelors in Business Administration degree Other Experience Property Management Account management Data entry Availability 40 Hours/ week/Can be flexible 9PM-3 AM-PST GMT+5
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