Aline Uwamahoro

Aline Uwamahoro Calle Costa Verde 8, Oviedo, Spain, 30011 Phone: - Email:- Professional Summary Reliable and adaptable professional with over five years of experience in customer service, communication, and administrative roles. Seeking a remote position where strong interpersonal skills and proven service background can support team success and client satisfaction. Professional Experience Dispatcher | US Legacy | Remote |- • Handled service requests and coordinated with teams to resolve issues quickly and effectively. • Ensured prompt communication and follow-ups between clients and contractors. • Independently managed projects assigned to me, ensuring timely and efficient completion. Customer Service | Subway (Netherlands) | | 2022 • Delivered fast, friendly customer support in a fast-paced retail environment. Assistant Supervisor | VERCA Trading Ltd. | | 2021 • Managed a team of 12, trained staff, monitored sales targets, and maintained daily operations. Call Center Agent | MTN Mobile | |- • Resolved customer queries professionally and efficiently over inbound calls. Interviewer | Airtel | |- • Conducted structured phone interviews and data entry for large-scale survey campaigns. Sales & Marketing Intern | Westgate Ltd. | | 2019 • Supported promotional campaigns and assisted with client outreach and presentation planning. Education • • • • Completed 3 years of Medical School High School Diploma Currently pursuing Google Project Management and Google Data Analytics Certificates Earned Certificate: Foundations of Project Management (Google) Skills and Competencies • • • • • Customer support and remote communication Team coordination and time management Microsoft Office, CRM basics, and email tools Conflict resolution and active listening Fluent in English; conversational in French References Available upon request.