I am a Business Management graduate major in Marketing (Cum Laude) with experience in healthcare customer service, ESL teaching, and digital marketing. I have a strong background in patient support, including appointment scheduling, insurance verification, medical records management, and maintaining confidentiality. My experience as an ESL teacher has enhanced my communication, patience, and adaptability when working with diverse individuals. I am highly organized, detail-oriented, and thrive in fast-paced environments, with a passion for delivering excellent service and continuously improving my skills.