ALICIA CAIRNCROSS
MEMPHIS, TN-
Professional Summary
To obtain a position that will enrich my knowledge obtained, increase my experience, as well as enhance my skills in order to provide
me with the tools and techniques I need to further my career.
Skills
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Self-motivated professional
Computer skills
Teambuilding
Planning and Coordination
● Relationship-Building
● Flexible & Adaptable
● Leadership
Work History
Accounting Bookkeeper
03/2021 to Current
Kimball And Company, LLC – Memphis, TN
Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments into QuickBooks
Online. Entered figures using 10-key calculator to compute data quickly. Reported financial data and updated financial records in
ledgers and journals as well as recording deposits into QuickBooks Online, and then reconciled monthly bank accounts and tracked all
expenses.
Accounts Payable Clerk
10/2020 to 02/2021
Legacy Logistics USA – Memphis, TN
Entered figures using 10-key calculator to compute data quickly.
Tracked Legacy Logistics business revenue and costs with QuickBooks Online, diligently reconciling accounts to maintain high accuracy.
Reconciled processed work by verifying entries and comparing system reports to balance. Completed bi-weekly payroll for company
employees, including calculating taxes, vacation and sick time. Applied proper codes to invoices, files and receipts to keep records
organized and easily searchable. Prepared vendor invoices and processed incoming payments.
Distribution Associate
01/2020 to 03/2020
LINC Walmart Distribution Center – Memphis, TN
Reviewed order data on daily basis to verify transactions and shipping dates. Drafted and managed work and shipping orders, bills of
lading and shipping route materials for accurate and compliant recordkeeping. Conducted research to address shipping errors and
packaging mistakes. Compiled and maintained important records such as BOL's, Skids and Weight data using CiscoWebx.
Reservationist/ Dispatcher
08/2018 to 01/2020
Blues City Tours & Transportation – Memphis, TN
Provided customers with information about availability and pricing. Quickly learned new skills and applied them to daily tasks, improving
efficiency and productivity. Resolved problems, improved operations and provided exceptional service. Managed online booking
inquiries and assisted guests and travel partners with questions throughout entire booking cycle. Prepared customer invoices, accepted
payments and processed refund and cancellation requests. Provided high level of customer service to each person by engaging
customer and using active listening and effective interpersonal skills.
Bartender
03/2010 to 12/2015
The North End (Westy's Bar) – Memphis, TN
Maintained secure cash drawers, promptly resolving discrepancies for accuracy. Upsold daily specials and beverage promotions to
exceed daily sales goals. Requested official identification for Alcoholic purchases and verified details, consistently meeting strict legal
standards. Stayed up-to-date on state laws regarding alcoholic beverages. Applied excellent organizational and multitasking abilities to
handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Processing Specialist II
01/2001 to 09/2010
Regions Bank – Memphis, TN
Produced General Ledger reports outlining financial data to assist management with making strategic plans and operational decisions.
Used Mainframe to sort, summarize and tabulate various statistical data. Supported tellers by processing transactions involving money
orders, cashiers checks and payments. Monitored equipment to check for proper operation. Completed timely and efficient
administrative functions, including receiving and sorting mail, Encoding canceled checks using bank machines. Used data entry skills to
accurately document and input statements. Balanced PULSE, STAR and NYCE ATM Networks across all 50 states daily. Checked
accounts for fraud and provided law enforcement with relevant details. Managed escalated phone calls by applying conflict
resolutions skills and extensive knowledge of bank policies, products and services.
Education
High School Diploma
Bolton High School - Arlington, TN
05/2002
Associates: Computer And Information Sciences
The University Of Tennessee - Knoxville - Knoxville, TN
● Minored in Binary Coding Mathematics
08/2006
Medical Assistant Certification: Nursing
Vatterott Career College - Memphis, TN
01/2012
