Alice Muthoni Njenga

I am a dedicated and detail-oriented Administrative Support Professional and Virtual Assistant with strong skills in appointment setting, data entry, and general office administration. With a diploma in Social Work and Community Development, I bring not only technical administrative abilities but also excellent communication, empathy and organizational skills which are qualities that are essential for delivering effective and human-centered virtual support.

My experience in both office-based and remote roles has equipped me with the tools and knowledge to provide seamless support to clients and organizations. I excel in managing dailyadministrative tasks such as responding to emails, organizing digital files, handling document preparation, scheduling appointments, and maintaining calendars. I am excellent in using productivity tools like Google Workspace (Docs, Sheets, Calendar), Microsoft Office and zoom, and I can quickly adapt to new platforms or client-specific systems.

One of my key strengths lies in appointment setting and calendar management. I have worked with clients across different organizations, ensuring meetings, consultations, and reminders are booked accurately and communicated clearly. Whether coordinating schedules between busy professionals or handling customer inquiries and follow-ups, I maintain a high level of professionalism and attention to detail.

In addition to administrative and scheduling support, I have hands-on experience in data entry and record management. I understand the importance of data accuracy, confidentiality, and consistency, especially when dealing with client records, reports, or CRM systems. I take pride in entering and updating information with speed and precision, contributing to efficient and organized operations.

As a Virtual Assistant, I offer a flexible, reliable, and proactive approach to support your business or team. I am self-motivated, quick to learn new tools and processes, and able to manage multiple tasks while meeting deadlines. My background in community development has taught me how to work collaboratively, solve problems creatively, and communicate effectively with people from all walks of life.

Whether you're a busy entrepreneur, a nonprofit organization, or a growing business, I am here to help lighten your workload, streamline your operations, and provide dependable virtual support that makes your day easier.