Alice Mbonge

ALICE MBONGE Executive Virtual Assistant Remote Only Portfolio PROFESSIONAL SUMMARY Results-driven and highly organized Virtual Assistant with over 3 years of experience providing exceptional administrative, scheduling, and client support. Proven ability to streamline operations, increase efficiency by up to 30%, and manage multiple priorities in fast-paced environments. Skilled in coordinating travel, managing executive calendars, and delivering high-quality work with confidentiality and precision in remote settings. WORK EXPERIENCE Virtual Assistant Freelance Coordinated and optimized executive calendars, reducing scheduling conflicts by 25% and improving meeting efficiency. Planned and executed over 15 virtual and in-person events, ensuring 100% adherence to timelines and budgets. Conducted market and business research, generating actionable reports that improved client decision-making speed by 20%. Proofread and formatted 100+ business documents, enhancing clarity and professionalism for client communications. Arranged and managed domestic and international travel for clients, securing cost savings of up to 15% on bookings. Maintained strict confidentiality protocols, safeguarding sensitive business and personal information. 01/2022 – Present Remote • • • • • • ACADEMICS Diploma in Registered Nursing Mufulira Nursing College 11/2021 Hellen Kaunda Secondary School - O Level Kitwe, Copperbelt CORE COMPETENCIES & TECHNICAL SKILLS Virtual Administrative Support Google Workspace & Microsoft Office Suite Email & Calendar Management Customer Service & Communication Travel & Event Planning Data Entry & Document Formatting Internet Research & Organization Time Management & Multitasking Confidentiality & Discretion CERTIFICATIONS General Virtual Assistant ALX Working As A Virtual Assistant Alison HIPAA Certification AMA Compliancy Group REMOTE READINESS Time Zone: UTC+2 (CAT) | Flexible for PST overlap. Internet: Reliable fiber connection with mobile hotspot backup. Power: UPS/​inverter for uninterrupted work during outages. Work Environment: Quiet home office with noise canceling headsets. Portfolio available via header link. • • • • •