Alice Grace Dees

Alice Dees Castle Rock, CO 80104-- Professional Summary Hard-working Security professional by career. Child youth mentor and ordained minister by Hobby. single mother. Fast learner. Many skills. Authorized to work in the US for any employer Work Experience Armed Security Officer DC Security and Investigative Consultants-Aurora, CO Present Armed Security Officer Global Security Services November 2024 to Present Armed Security Officer/Supervisor Spartan Security November 2024 to Present Office Manager Colorado Protection security services-Colorado Springs, CO October 2024 to Present Managing Personnel paychecks and timesheets. Handling emails and receipts. Calling and setting up interviews. Managing office paperwork. Child and youth mentor Pikes Peak Respite Services April 2023 to Present • Assist in the implementation of individual plans for individuals and behavioral plan goals in accordance with the service plan. • Treats individuals with dignity and respect • Engages inactivities outside of the home to help expose youth to New Opportunities and experiences. • Provides a model for a healthy trusting relationship through clear communication and setting appropriate boundaries. • Develops a personal and positive rapport with a child. This involves consistent meetings with the child and ensuring the meeting times are enjoyable and comfortable. • Acts as a cheerleader coach and advocate for children. • Acknowledges their strengths talents and gifts and encourages them to find ways to use them. Trainings completed: • CPR /first aid /BLS • CYM- behavior intervention training. • CYM' Child and Adolescent development. • CYM - cultural competency • • • • family systems and engagement Self injurious behavior Substance abuse Transgender youth training • Adapting environment • Ambulation exercise and positioning • Autism sensory processing and personal centered thinking. Also personal care and caring for the caregiver. • Cerebral palsy and seizures. • Challenging behaviors • Child and Adolescent development. • Cleaning disinfecting fecal smearing vomit and toilet care. • Connection training • Covid and signs and symptoms of illness • Diabetes • emergency and safety control • feeding healthy eating and meal prep • I/DD sex offender Management training • Incident reporting • individual rights and modification • mandatory reporting • mental health and Trauma informed care • Professional phone and text etiquette • Psychotropic drugs • RAD training • Social skills and developmental relationships • Substance abuse and services In Home Caregiver Private-Panama City, FL April 1999 to Present When I was 15 I took care of an elderly German lady for my first job. House and bedridden for about a year. Then went on to working in home care for the elderly. And learning about it. • Provided compassionate and personalized in-home care for individuals with varying health conditions and needs, ensuring their physical and emotional well-being • Assisted clients with activities of daily living (ADLs), including bathing, dressing, grooming, and mobility support, promoting independence and maintaining dignity • Administered medications according to prescribed schedules, adhering to all safety protocols and maintaining accurate medication records • Developed strong and trusting relationships with clients and their families, fostering a supportive and caring environment • Implemented personalized care plans, tailored to each client's unique needs and preferences, resulting in improved overall quality of life • Monitored clients' vital signs and reported any changes or concerns to healthcare professionals, contributing to early detection and intervention • Assisted clients with therapeutic exercises and rehabilitation activities, supporting their physical health and recovery goals • Prepared nutritious meals based on dietary requirements and preferences, ensuring a well-balanced and healthy diet for clients • Maintained a clean and safe living environment, performing light housekeeping tasks and organizing living spaces for optimal comfort • Provided companionship and emotional support, engaging in meaningful conversations and recreational activities to enhance clients' mental and emotional well-being • Collaborated with healthcare professionals, including nurses and therapists, to implement and adjust care plans as needed, ensuring comprehensive and coordinated care • Assisted with mobility devices, such as walkers or wheelchairs, ensuring clients' safety and independence in navigating their living spaces • Managed and documented clients' medical histories and daily activities, maintaining accurate and upto-date records • Facilitated communication between clients, family members, and healthcare providers, ensuring a collaborative approach to care • Responded to emergencies calmly and efficiently, following established protocols and seeking assistance when needed • Provided respite care for family members, offering support and relief to primary caregivers while maintaining a high level of care for the client • Assisted with end-of-life care, offering comfort and emotional support to clients and their families during challenging times • Ensured clients' comfort and safety during the night by providing overnight care and assistance as required • Attended training sessions and workshops to stay informed about the latest caregiving techniques, medical advancements, and safety protocols • Collaborated with healthcare professionals to implement and monitor specialized care plans for clients with chronic conditions or complex medical needs • Advocated for clients' rights and needs, ensuring they received appropriate care and services within the home environment • Assisted clients in engaging in social and recreational activities, promoting a sense of purpose and connection • Provided emotional support to clients and their families during challenging times, offering a compassionate and empathetic presence • Collaborated with other healthcare professionals to provide holistic and integrated care for clients with complex medical conditions Security Professional Calian Protective Services-Denver, CO • Weekend guard for the clubs one called the jaguar and the other called El Patio. • Watching everything and everyone at all times keeping my head on a swivel to ensure safety and nothing illegal is there. • Use of the wand metal detector and Pat Downs for anyone coming in. • ID checks making sure everyone that does come in is legal. • Breaking up fights and throwing people out that did not need to be there we all worked as a team to ensure safety. not just one guard on duty • Implemented and maintained comprehensive security protocols to protect company assets, including physical premises, data systems, and intellectual property • Conducted regular risk assessments and vulnerability scans to identify potential security threats and implemented appropriate countermeasures • Developed and executed emergency response plans to ensure the safety of employees and visitors in the event of a crisis or threat • Maintained up-to-date knowledge of emerging trends in cybersecurity threats and recommended proactive measures to mitigate risks accordingly • Implemented and maintained comprehensive security protocols to protect company assets, including physical premises, data systems, and intellectual property • Conducted regular risk assessments and vulnerability scans to identify potential security threats and implemented appropriate countermeasures • Developed and executed emergency response plans to ensure the safety of employees and visitors in the event of a crisis or threat • Collaborated with cross-functional teams to design and implement access control systems, CCTV surveillance systems, and alarm monitoring systems • Managed relationships with external vendors for the procurement of security equipment, ensuring costeffectiveness without compromising quality or functionality Armed Security Specialist Ares Security-Denver, CO January 2024 to July 2024 • Guarding marijuana dispensaries. Checking people that come in making sure they are old enough • Being aware watching CCTV cameras security systems and walking Patrols during dead time • Conducted thorough security screenings of individuals and their belongings to ensure compliance with safety protocols • Monitored surveillance cameras and alarm systems to detect and respond promptly to any suspicious activities or breaches • Collaborated with law enforcement agencies during investigations, providing valuable information and assistance as needed • Implemented strict access control measures, verifying identification credentials and maintaining a secure environment at all times • Performed regular patrols of assigned areas, identifying potential security risks and taking proactive measures to mitigate them • Responded quickly to emergency situations such as medical incidents or disturbances, effectively diffusing conflicts when necessary • Maintained accurate incident reports detailing any security-related issues or incidents that occurred during shifts • Participated in ongoing training programs to stay updated on the latest security procedures, techniques, and technologies • Assisted in the development and implementation of emergency response plans for various scenarios including fire evacuation or natural disasters • Collaborated with cross-functional teams to conduct risk assessments and develop strategies for enhancing overall site security • Utilized advanced surveillance equipment such as CCTV systems or metal detectors to enhance threat detection capabilities • Provided exceptional customer service by addressing inquiries from visitors while ensuring their safety within the premises • Coordinated with external vendors for maintenance checks on security equipment, ensuring optimal functionality at all times • Conducted periodic inspections of physical barriers like fences or gates, reporting any damages or vulnerabilities for prompt repairs • Developed comprehensive training materials on emergency response protocols which were adopted company-wide • Investigated suspicious activities using analytical skills combined with knowledge of industry best practices • Collaborated with management to develop and implement security policies and procedures • Maintained strict confidentiality when handling sensitive information or investigations • Provided guidance and support to junior security agents, assisting them in developing their skills and knowledge • Coordinated with external agencies during high-profile events to ensure seamless security operations • Investigated thefts and other criminal activities, working closely with law enforcement agencies for successful resolution • Demonstrated exceptional crisis management skills during emergency situations, ensuring the safety of all individuals involved • Served as a liaison between the organization and local authorities regarding security-related matters • Closely monitored access control systems, promptly addressing any anomalies or breaches detected • Maintained up-to-date knowledge of relevant laws, regulations, and industry trends related to security practices • Leveraged strong interpersonal skills to effectively communicate with diverse groups of individuals in various situations • Safeguarded company assets by implementing effective loss prevention strategies • Educated employees on best practices for maintaining personal safety while at work premises • Performed regular patrols of assigned areas, identifying potential security risks and taking proactive measures to mitigate them • Responded quickly to emergency situations such as medical incidents or disturbances, effectively diffusing conflicts when necessary • Maintained accurate incident reports detailing any security-related issues or incidents that occurred during shifts Office Administrator Kathy Clean staffing services-Castle Rock, CO September 2022 to October 2023 • Creating schedules for staff. • Keeping the client's paperwork in order and numbers correct. • Kathy clean is an umbrella company that holds many things window cleaners house cleaners and Staffing Services I was the administrator for Ikea and keeping them staffed. • Managed daily administrative tasks, including answering phone calls, responding to emails, and organizing meetings • Maintained office supplies inventory by checking stock levels and placing orders as needed • Assisted in the preparation of reports, presentations, and correspondence for senior management • Scheduled appointments and maintained calendars for multiple team members • Collaborated with HR department to onboard new employees, including preparing paperwork and conducting orientation sessions • Handled confidential information with utmost discretion and ensured compliance with data protection policies • Supported the finance department in processing invoices, expense reports, and payroll documentation accurately and on time • Developed effective communication channels between different departments to enhance workflow efficiency • Managed office equipment maintenance contracts to ensure smooth operations at all times • Provided administrative support during budget planning process by compiling data and generating financial reports • Responded promptly to customer inquiries or complaints via email or phone call in a professional manner • Prepared agendas for meetings; took minutes during meetings; distributed minutes after each meeting • Oversaw mail distribution within the office; prepared outgoing mail/packages for shipment • Maintained accurate records of office expenses/budgets • Managed office calendar, scheduling appointments and meetings for staff members • Created and maintained electronic filing system to ensure easy access to important documents • Prepared reports, presentations, and other business documents as requested by management team • Served as liaison between different departments within the organization, facilitating effective communication and collaboration • Developed and implemented office policies/procedures to improve overall efficiency • Maintained confidentiality of sensitive information at all times in accordance with company policies/ regulations • Provided excellent customer service by promptly addressing inquiries or issues from clients/customers • Managed vendor relationships, including negotiating contracts and resolving any issues that arose Area Supervisor Oculus security services-Denver, CO June 2022 to August 2023 Construction sites and apartment buildings. • Monitored CCTV security cameras • Inspected buildings, equipment, and access points permitting entry • Authorized verified contractors for entry • Effectively prevented thefts • Basic training certified • Conducting and writing spot checks time audits and reports. • Making sure my officers have the tools that they need to succeed. • Securing all sites • Creating and maintaining a schedule. • Supervised a team of XX security officers, ensuring the safety and security of the premises • Developed and implemented comprehensive security protocols to mitigate risks and prevent unauthorized access • Conducted regular inspections of security equipment, identifying and resolving any issues promptly • Collaborated with law enforcement agencies during investigations, providing necessary information and support • Trained new security personnel on standard operating procedures, emergency response protocols, and customer service skills • Maintained accurate records of incidents, accidents, and daily activities in compliance with company policies • Implemented a proactive approach to identify potential threats or vulnerabilities in the facility's security system • Responded quickly to alarms or emergencies on-site, taking appropriate actions to ensure the safety of employees and visitors • Performed regular audits of access control systems to verify proper functioning and adherence to established guidelines • Managed scheduling for the security team, ensuring adequate coverage at all times while optimizing resources efficiently • Provided excellent customer service by addressing inquiries from employees or visitors regarding safety measures or procedures in place • Monitored surveillance cameras regularly to detect any suspicious activity or policy violations • Ensured compliance with local laws/regulations related to building codes/fire safety/security standards • Maintained strong relationships with external vendors/suppliers involved in providing various aspects of physical/electronic security solutions/services • Developed and implemented a comprehensive incident response plan to address various securityrelated scenarios • Maintained up-to-date knowledge of industry best practices in physical security, cybersecurity, and risk management • Ensured compliance with regulatory requirements related to safety protocols, such as OSHA standards or fire codes • Maintained accurate inventory records of all security equipment/devices/software licenses/licenses/ certifications held by team members Security Agent/student Blackwatch Academy-Aurora, CO May 2021 to August 2021 Mainly taking classes hand to hand combat and learning new skills. Passed the academy with flying colors. But also while doing the education I also did the following.. • Provided security at Lyft facility • Monitored CCTV security cameras • Inspected buildings, equipment, and access points permitting entry • Authorized verified contractors for entry • Effectively prevented thefts • Basic training certified • Ensured guests felt welcomed at Lyft • Ensured building was locked and secured at end of every shift • Military combat training classes. 16 hours hand 2 hand. Certification in hand. • Graduated from the Academy. • Conducted thorough security screenings of individuals and their belongings to ensure compliance with safety protocols • Monitored surveillance cameras and alarm systems to detect and respond promptly to any suspicious activities or breaches • Implemented strict access control measures, verifying identification credentials and maintaining a secure environment at all times • Performed regular patrols of assigned areas, identifying potential security risks and taking proactive measures to mitigate them • Responded quickly to emergency situations such as medical incidents or disturbances, effectively diffusing conflicts when necessary • Maintained accurate incident reports detailing any security-related issues or incidents that occurred during shifts • Participated in ongoing training programs to stay updated on the latest security procedures, techniques, and technologies • Assisted in the development and implementation of emergency response plans for various scenarios including fire evacuation or natural disasters • Collaborated with cross-functional teams to conduct risk assessments and develop strategies for enhancing overall site security • Conducted periodic inspections of physical barriers like fences or gates, reporting any damages or vulnerabilities for prompt repairs • Collaborated with management to develop and implement security policies and procedures • Maintained strict confidentiality when handling sensitive information or investigations Security Guard / bouncer/ stage hand Club La Vela, Spinnaker, the fiesta, MTV other independent companies-Panama City Beach, FL March 2003 to August 2012 Every year during spring break and summer I would work the clubs as a bouncer, stage guard or security for Club LA Villa and Spinnaker, MTV would come and throw concerts and parties and other companies that would be throwing big events and concerts starting in the year 2002 all the way up until around the year 2012. right before I left Florida. I would also work the bars such as Bubba's Oyster Bar with a Club upstairs, bar downstairs, Oyster Bar outside. And the LA Royale Fiesta. I've met several famous people from doing these. One of my favorites was DDP Diamond Dallas Page, and Stacy Ferguson. I have been armed and dealing with guns since I was about 6 years old. I can take one apart and put it back together in no time clean it and oil it in between. Started with revolvers now I carry a Taurus g2c . I past the Federal Firearms with flying colors here in Colorado only missed one point for a backfire. My security Knowledge and Skills are extensive. It's been my life to serve and help others. Even young and homeless, I would help another person first before myself. Can connect with anyone on any level whether rich or homeless I do not care. I am not biased. • Maintained a safe and secure environment by monitoring the premises and enforcing venue policies • Effectively diffused potential conflicts and maintained crowd control during high-volume events • Checked identification of patrons to ensure legal drinking age compliance, preventing underage drinking incidents • Responded promptly to emergency situations, including medical emergencies or altercations, ensuring the safety of all individuals involved • Conducted regular inspections of the premises to identify any potential hazards or security vulnerabilities • Provided excellent customer service by assisting patrons with inquiries, directions, and resolving issues professionally • Maintained accurate records of incidents, documenting details for future reference or legal purposes • Participated in ongoing training programs related to conflict resolution techniques, first aid/CPR certification, and emergency response procedures • Collaborated with other bouncers as a team to effectively manage large crowds during special events • Developed strong relationships with regular patrons through friendly interactions and personalized service • Demonstrated proficiency in using various self-defense techniques when required for personal protection • Served as a visible deterrent against potential troublemakers through proactive presence throughout the venue • Demonstrated exceptional observation skills by identifying potential threats or suspicious activities before they escalated into incidents • Served as a liaison between patrons and management, addressing concerns or complaints promptly and professionally • Implemented strict ID verification processes to prevent fraudulent identification usage within the establishment • Participated in regular team meetings to discuss security updates, incident reports, and best practices • Leveraged strong communication skills when interacting with diverse groups of individuals from various backgrounds • Closely monitored alcohol consumption levels among patrons to ensure responsible drinking behavior was maintained within legal limits • Possessed thorough knowledge of fire safety protocols, including evacuation routes and proper use of fire extinguishers • Increased customer satisfaction ratings by providing friendly assistance during peak hours or busy periods Hospice Aide HCA Florida Gulf Coast Hospital-Panama City, FL April 2003 to September 2005 • Provided compassionate and personalized care to terminally ill patients in their homes, ensuring their comfort and dignity • Assisted with activities of daily living (ADLs) including bathing, dressing, grooming, and toileting • Collaborated with interdisciplinary teams including nurses, social workers, and chaplains to develop comprehensive care plans for patients • Supported patients' emotional well-being by actively listening, providing companionship, and engaging in meaningful conversations • Ensured a safe environment for patients by identifying potential hazards and implementing appropriate safety measures • Documented patient observations accurately in medical records to facilitate effective communication among the healthcare team • Managed medical equipment such as oxygen tanks or mobility aids to meet the specific needs of each patient • Responded promptly to emergencies or changes in patient conditions, alerting appropriate healthcare professionals when necessary • Maintained strict confidentiality regarding sensitive patient information following HIPAA guidelines • Demonstrated strong interpersonal skills when interacting with diverse populations including elderly individuals from different cultural backgrounds • Provided respite care for family caregivers, offering them temporary relief from their caregiving responsibilities • Supported patients' nutritional needs by preparing meals according to dietary restrictions and assisting with feeding when necessary Nursing Home respite Volunteer Glen Cove nursing home-Panama City, FL March 1997 to October 1998 Education high school some college studies in Homeland Security smart horizons - Castle Rock, CO November 2020 to Present Skills • Medicare • Typing • QuickBooks • Home & community care • Operating Systems • Store management • Negotiation • Call center (Less than 1 year) • Communication skills • GPS • Basic math • Working with people with disabilities (10+ years) • Computer Networking • Driving (10+ years) • Marketing (10+ years) • Outbound calling • In home Elder Care (10+ years) • CCW • Child protective services • Delegation • Windows • Relationship management • Writing skills • Filing • Assistant Manager Experience • Teaching • Call center • Active Directory • Citrix • Managing (10+ years) • Motivational interviewing • Heavy lifting • Assisted living • Marketing • CCTV (3 years) • Caregiving • Social media management • Problem management • Computer skills • Pricing • Recruiting • Team management • Accounts receivable • Interviewing • Computer literacy • Patient monitoring • Phone etiquette • Profit & loss • Crew management • POS • Software troubleshooting • Child & family counseling (4 years) • System Administration • Nursing home experience • Assisting with ADLs • Hospitality • Outbound sales • Typing 26 wpm • Supervising experience • Direct sales • Operating systems • Employee evaluation • Information Security • excel • Door-to-door • Security (10+ years) • Cash register (10+ years) • Crisis intervention • Human resources • Working with people with developmental disabilities • Order entry • Care plans • Fair Housing regulations • Alzheimer's care • Search engines • Home care • Website maintenance • Restaurant experience • Warehouse experience • Case management • Computer networking • Microsoft Office • First aid • Outbound calling (Less than 1 year) • Microsoft Windows Server • Driving • Employee relations • Data collection • Data entry • Office management • Accounting software • Microsoft Outlook • Corporate accounting • Retail sales • Front desk • Clerical experience • HR support • Scheduling • Safety plans • Adolescents • Experience with children • Sales • Senior care • Community engagement • Child youth mentoring (1 year) • Accounts payable • Yoga • Hospice • Animal restraint • Telemarketing • Communication • Respite care (10+ years) • Bookkeeping • Surveillance • Multi-line phone systems • Time management • CRM software • Employment & labor law • office programs (Microsoft • Program management • Mentoring • Payroll • Microsoft Access • Microsoft Excel • Landscaping • Google Docs • Administrative experience • Outgoing and able to solve problems in a moments and potential problems in any area of life. notice. • React • Leadership and collaboration • Child & Family Counseling (4 years) • Security, protection and bouncing (10+ years) • Patient care • Incident Response • Microsoft Word • De-escalation techniques and escalation. (10+ years) • Cash handling • Training & development • Yardi • Medical office management • Transportation planning • English • Quick service & fast food restaurant • Behavior management • Analysis skills • Epic • Childcare • Shipping & receiving • Time management and Adaptability etc..) • Inside sales • Skilled nursing facility • Office experience • Sales management • Operations management • Leadership • Public relations • Financial management • Snow plowing • Schedule management • Customer service • Editing paper and computer • word • Working with high schoolers • Management Certifications and Licenses Firearms License May 2024 to Present This date is just for this year I've had Firearms experience since I was a child and have carried a gun since. Starting with revolvers, shotguns, and pistols I currently own a Taurus g2c and a Glock 19 I as well carry a guard card with firearm endorsement missed one point for a backfire on the federal test this year. I can take apart a gun and put it back together with a quickness just let me see the manual for a few moments. If I do not already know the gun. Security work is my life. Driver's License May 2022 to May 2027 I've had a license since I was 21 M.E.D. badge May 2024 to November 2026 Ability to work in and around marijuana facilities First Aid Certification July 2024 to July 2026 BLS certified e-card code- CPR Certification July 2024 to July 2026 This is just my current one I do have another one that is a 2-year card. Guard Card March 2024 to April 2025 I've had a few Guard Cards this is just my recent one. Armed Security License March 2024 to April 2025 This is just this current this isn't talking about any of my past this is just this current years endorsement. I have been carrying for most of my life. And my motto is you don't touch the gun out of the holster unless you're willing for it to be both your life and someone else's. If any mistake occurs. First Aid Certification Act 120 AED Certification Additional Information My entire life has been wrapped around servitude to others. Whether I'm changing an elderly person's diaper, helping an autistic child, ordaining a wedding, (I am an ordained minister.) or having to kick butt as a bouncer and or security guard. In all things I am humble. That is the key to what I do. I run towards the danger not away from it because everyone else is running away. there's going to be somebody that needs rescued and needs help left behind. I used to tell people I am very versatile I can either kill or heal I've got skills in all levels.