Alice Gitau

Alice Gitau-linkedin.com/in/alice-gitau-8b306a275 Summary Highly motivated with proven track record developing engaging content. Works well independently as well as collaboratively. Adept at managing multiple projects while producing successful outcomes. Detailoriented, skilled in utilizing new techniques, and professional with core strength in leadership and goal alignment across teams and external agencies. Committed to unique and aesthetically pleasing content with a talent for adapting to changing markets. Proficient at cultivating and retaining key client relationships and business partnerships. Content Creator Alinic Media Group Jan 2021 - Present (2 years 5 months) • Creating captivating content that drives engagement and inspires action. • Developing high-quality content across various mediums, including social media, blogs, and videos. • Working closely with clients crafting personalized solutions to bring their brand story to life and achieve their marketing goals. • Collaborate with clients to elevate their online presence using my expertise at Alinic Media Group. Research Assistant and Customer service Associate DVS -digital Jan 2018 - Dec 2020 (3 years) • Conduct research on various topics relating to business operations. • Gather, arrange, and correct research data to create representative graphs and charts highlighting results for presentations. • Provide exceptional customer service to our clients, including responding to inquiries via email and phone. • Maintain accurate records of customer interactions and transactions in our database. • Collaborate with other team members to resolve customer issues and concerns. • Work both independently and collaboratively in fast-paced environment. Alice Gitau - page 1 Marketing Executive National Bank of Kenya Jan 2017 - Nov 2017 (11 months) • Collaborating with cross-functional teams to develop and execute integrated marketing campaigns to promote the bank's products and services. • Conducting market research to gain insights into customer needs and preferences, and identify opportunities for new products and services. • Developing and maintaining strong relationships with clients, ensuring that their financial needs were met and exceeded. • Communicating with clients through various channels, including email, social media, and in-person meetings. Accounting Intern The Nairobi Women's Hospital Group Jan 2016 - Dec 2016 (1 year) • Assisting in the preparation of financial statements, including balance sheets, income statements, and cash flow statements. • Helping to ensure the accuracy of financial data by conducting regular audits and reconciliations of accounts. • Participating in the creation of new account entries in the accounting system, ensuring that all relevant information is included and properly categorized. • Assisting in the management of accounts payable and accounts receivable, including the processing of invoices and payments, and the tracking of outstanding balances. • Collaborating with cross-functional teams, including finance, operations, and human resources, to support business objectives and achieve shared goals. • Quickly and accurately processed payments, credits and other transactions using company software applications. Education South Eastern Kenya University Bachelor's degree, Business/Commerce Jan 2012 - Mar 2016 Alice Gitau - page 2 Skills • Oral and written communication • Social Media Management • Computer proficiency • Attention to detail • Teamwork • Management and Organization • Negotiation Honors & Awards Team Player Award - The Nairobi Hospital Jul 2016 Outstanding Service Award - National Bank of Kenya (NBK) Sep 2017 Employee of the Year - DVS Digital Dec 2020 Alice Gitau - page 3