Alican Arat
CORPORATE STRATEGY | CUSTOMER & DELIVERY MANAGER
Istanbul, Türkiye | - |-| www.linkedin.com/in/alicana
Objective
To obtain a challenging delivery lead position in a dynamic and innovative organization where I can utilize
my experience, analytical skills and management capabilities as well as gaining insight and deep sector
view.
Professional Summary
Strategic and purposeful Technology & Strategy Sales Professional with over 20 years of experience in
telecom and IT sectors. Driven digital transformation, strategy, sales analytics, and operational excellence
across international markets. Adept at data-driven decision-making, team leadership, and fostering highvalue customer relationships. Have experience on Account Management, Customer Relationship
Management, Project/Program Management, and various other functions.
Experience
Nokia Solutions & Networks | Head of Strategy, Sales Analytics & Operations
(Central Europe, Central Asia, Turkey & Central Asia)
Jan 2020 – April 2025
•
Overseeing €2B market, managing €500M+ annual operations.
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Developed advanced forecasting models, enhancing business predictability.
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Led digital transformation initiatives, streamlining workflows & improving efficiency.
•
Spearheaded Nokia 5G Ecosystem localization efforts, positioning the company at the forefront of
innovation.
•
Collaborated with cross-functional teams (Finance, HR, Legal, Procurement) to align strategies
with corporate objectives.
Nokia Solutions & Networks | Senior Program Manager
•
Mar 2018 – Dec 2019
Managed global software architecture & delivery teams for key customer accounts.
•
Ensured seamless project execution for major clients including Tele2, AT&T, Turk Telekom, and
Vodafone.
Comptel Oy, Finland | Account / Customer / Delivery Manager
Mar 2012 – Feb 2018
•
Managed multi-million-euro accounts across Kazakhstan, Georgia, Uzbekistan, and Türkiye.
•
Led customer engagement strategies, pre-sales initiatives, and proof-of-concept projects.
Atos Origin, Türkiye | Service Delivery Manager
Jul 2008 – Mar 2012
•
Led Business Intelligence Operations, ensuring optimal service delivery for all 3 operators in
Türkiye.
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Coordinated cross-functional teams & external partners, driving project success.
Turkcell, Türkiye | Pricing Analyst & Oracle Developer
Jul 2002 – Dec 2007
•
Conducted revenue modeling & pricing strategy analysis to enhance profitability.
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Developed Oracle-based data solutions, optimizing data processing & reporting.
Education
Bogazici University | Management Information Systems, B.S.
•
•
2004
Graduated with Honors (GPA: 3.18/4.00)
Ranked 4th in National Entrance Exam | Success Scholarship Recipient
Sakarya University | Master of Business Administration
Languages
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Turkish – Native
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English – Fluent
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German – Beginner
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Russian – Beginner
Key Skills & Abilities
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Management
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Sales Leadership
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Communication
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Artificial Intelligence & Analytics
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Organization
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Strategy Ambassador
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Project & Program & Customer Management
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Annual Planning & Executive Reporting
2007
