Ali Refaat Fayez

Ali Refaat Fayez E:-|-T:-/- | Sohag,Nasr City Date of birth:- Technical Health Institute Student PROFESSIONAL SUMMARY A First Year Technical Health Institute Student with experience in computer fixing and sealing. This let me deal with different types of people, youth, and computer problems in specific and master such Skills as: • Dealing with different types of people • Customer caring • Persuasion skills • Emotional intelligence • Have a lot of friends on real Earth • Active listening • Negotiation skills PROFESSIONAL EXPERIENCE Computer Technician | El-Postan | Jan. 2022 – Mar. 2022 Responsibilities: ● ● ● ● ● ● Responsible for customer reception and exploring his needs Responsible for indoor target Responsible for dealing with customers, listening to them, and presenting them with the product’s advantages. Responsible for handling any problems and answering any questions from the customer. Responsible for helping the customer to make a decision. Responsible for finding computer problems and fixing them. Computer Technician & Sales | GAMA Computer | Sep. 2022 – Dec. 2022 Responsibilities: ● ● ● ● ● ● Responsible for customer reception and exploring his needs Responsible for indoor target Responsible for dealing with customers, listening to them, and presenting them with the product’s advantages. Responsible for handling any problems and answering any questions from the customer. Responsible for helping the customer to make a decision. Responsible for finding computer problems and fixing them. EDUCATION ● Technical Health Institute (Studying) COURSE AND CERTIFICATES ● ● ● ● KICK STARTUP (Creativa) Mar. 2022 Prototype (Creativa) Feb. 2022 Job search (Creativa) 2021 Photoshop essentials 3 days workshop (Creativa) 2021 1 ● ● ● ● ● ● ● ● ● ● Innovation discovery (Creativa) 2021 Ideation camp (Creativa) 2021 Catch an idea (Creativa) 2021 Python essentials. CS50 Understanding Technology. CompTIA A+ Part1 (Alison Course) Linux Essentials by (CyberTalents) Google IT Support (studying) CS50 Introduction to Computer Science by Harvard (studying) Phone repairing Course by (The Ministry of Manpower). OTHER RELEVANT INFORMATION ● Computer Skills: Microsoft Office, Photoshop, CompTIA A+, software troubleshooting, Linux, Smartphone troubleshooting, Hardware troubleshooting ● Technical Skills: electric machine fixing