Ali Murad Syed

Ali Murad Syed

$5/hr
Experienced Virtual Assistant/ Customer Support
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
38 years old
Location:
Islamabad, Federal, Pakistan
Experience:
12 years
Ali M. Syed LEADERSHIP | PROJECT MANAGEMENT | ATTENTION TO DETAIL Islamabad, Pakistan  - / - - https://www.linkedin.com/in/ali-syed1986/ DRIVING EFFICIENCY THROUGH EXECUTION OF MEANINGFUL CHANGE A highly motivated, meticulous and performance-driven professional with 15+ years of experience and proven success in project management, and utilizing sharpened attention to detail to translate systems enhancements and process changes into accurate system procedures. Cultivates cross-functional collaboration through strong communication and interpersonal skills, while consistently delivering results in a timely and organized manner. Project Management  Verbal & Written Communication  Attention to Detail  Organizational Skills  Collaboration Time Management  Integrity & Discretion  Planning & Analysis  Sound Judgment  Analytical Thinking SKILLS Microsoft Office Suite  Search Engine Optimization  Social Media Management  LinkedIn Pro Finder  Customer Support  General Office Skills  Customer Handling  Financial Reporting  Team management  Slack  Flow  Asana  Zoho  FileMaker Pro  First Class  Adobe Photoshop  Time Doctor  Zoom HIGHLIGHTS OF CAREER Virtual Assistant - Remote UpWork – All Claims Adjustment Bureau - Baltimore, MD       Handling emails and collections. Creating reports. Lead Generation and collection of emails for Marketing campaign. Internet Research. Handling Social Media platforms. Data conversion / sorting. General Manager Sangam Corporation – Rawalpindi, PK     June 2012 – April 2016 First three years posted in HR Department. To manage, shortlist, interview and assist Director HRD during recruitment process. Preparation of questionnaire for appointment tests. To manage seniority, keep track of extension of contingency staff. Drafting, dispatching and maintaining official routine file work. Admin & Finance Officer AASK Group of Companies – Islamabad, PK    May 2016 – February 2018 Manage and complete the maintenance/ building face uplift projects. To successfully attain the quality as per Bahria Town’s SOP. To keep record of financial and admin jobs of the company. Completed Projects: o Face Uplift of Bahria International Hospital Phase VIII (Complete) o Face uplift of Bahria Residential Heights (Complete) Human Resource Officer / Admin Officer Capital Development Authority – Islamabad, PK      March 2018 – Present To maintain database of administration tasks. To maintain and update official diary and track of meetings. To overlook finance department for preparation of tender documents for upcoming projects. May 2009 – May 2012 Floor Manager Call Tech BPO – Islamabad, PK      February 2008 – April 2009 To assist Project Director in overall implementation of the project. Assist the project team members to develop strategies to implement the objectives of the project. Managed 40sales representatives. Drafting, dispatching and maintaining record of complaints and complainants’ database. Suggested new products that increased earnings by 23%. Assistant Admin June 2006 – January 2008 The Brightway Communication (Pvt.) Ltd. – Islamabad, PK      Managed all the financial and managerial data. Represented the organization at relevant forums. Assist the project team members to develop strategies to implement the objectives of the project. Manage all the complaints and requirements of clients. Look after all the official matters of Admin Officer. Sr. Marketing Representative Hello Link (Pvt.) Ltd. – Islamabad, PK      November 2002 – May 2006 Conducting researches and preparing reports for the project. Expanded sales team from 15 to 45 representatives. Effectively using media as an advocacy tool. Tripled division revenues for each sales associate. Expanded sales to include mass-market accounts. EDUCATION MSc. Governance & Public Policy  National University of Modern Languages – Islamabad, Pakistan B.Com IT  University of the Punjab – Lahore, Pakistan Baltimore, MD  - - https://www.linkedin.com/in/ali-syed-02a801178/
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.