Ali

Ali

$10/hr
Professional Tele-sales advisor and customer support team lead.
Reply rate:
50.0%
Availability:
Hourly ($/hour)
Location:
Cairo, Cairo, Egypt
Experience:
9 years
Ali Abodonia B2B Sales Specialist linkedin.com/in/ali-essam-4261ab221-- Summary I have eight years in the Sales/Customer support industry, worked in different sales categories from B2C, and B2B sales till becoming a sales manager in different places. I'm goal-oriented, focused and career driven. I like assisting clients and new businesses in reaching their full potential. Excelled in Excel, and Microsoft, and mainly worked with every CRM out there. Also capable of learning any new CRM very quickly. I'm always pleased to meet new people, get introduced to new cultures and make career improvements. RELEVANT SKILLS • B2B Software • B2B Marketing Strategy • Customer Service Management • Data Entry • Skilled Multi-tasker • Sales Processes • Team Leadership • Time Management EDUCATION HISTORY Cairo University Bachelor's degree, Business Administration and Management, WORK EXPERIENCE B2B Client Success Consultant PyramidEdge Consulting Jan 2023 - Present Meeting Clients Expectations. Updating existing sales processes and implementing new processes. Building and creating relationships/partnerships program. Coming up with new creative marketing and targeting strategies. Customer Service Team Lead NAOS Solutions Jan 2021 - OCT 2022 Working on enhancing team spirt and productivity, aligning with Clients and Agents, updating and creating productivity trackers, implementing the rules and communicating updates with assigned departments. Sales Representative Corporate Travel Sales Bureau Dec 2019 - Apr 2020 (5 months) Offering hotels and travelling tickets to US and Australian customers who are going to attend events occurring in different cities or countries. Customer Service Representative Vodafone UK Feb 2018 - Jun 2019 Customer Care/ Sales Rep. Convergys Jul 2015 - Feb 2018
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