ALFONSO S. CRUZ III
General Virtual Assistant /
Medical Virtual Assistant
Contact
Experience
Phone
2018 – 2021
Customer Service Representative
Amazon UK
Amazon UK is the British branch of the global
e
commerce giant Amazon. I assist customers by
resolving their inquiries and issues related to:
Orders and deliveries
Returns and refunds
Account or payment problems
Product information and availability
I provide prompt, clear, and professional support via
phone, email, or chat, ensuring high customer
satisfaction.
2012 - 2018
Business Owner
Autoshop
Restore, repair and maintain classic cars, boat and
motorcycles.
2010 - 2012
Assistant Nurse
Farmacia Nueve Clinic
A healthcare professional who supports
Email
Address
Expertise
Customer & Patient Service
Communication & Interpersonal
Analytical & Critical Thinking
registered nurses and doctors by providing
direct patient care and maintaining a clean,
safe environment in healthcare settings
Technical & Administrative
Education
Critical Thinking
Work Ethic & Soft Skills
2005 - 2009
Bachelor of Science In Nursing
Our Lady Of Fatima
Our Lady of Fatima University also referred to by its
acronym OLFU is a private, nonsectarian,
coeducational
basic
and
higher
education
institution in Valenzuela City, Metro Manila,
Philippines known for its allied medical sciences
programs.
University
Language
English
2002 - 2004
San Beda College
Tagalog
Bachelor of Science in Information
Tecnology
San Beda University is a private Catholic
coeducational
basic
and
higher
education
institution run by the Order of Saint Benedict in San
Miguel, Manila, Philippines.
References
Ellaine Cajumban
Bryan Valdeabella
Amazon UK / Team Lead
Bellas Ironworks/ CEO
Phone:
Phone:
Email :
Email :
