Alfie Salariosa

Alfie Sapiandante Salariosa Address: 3019 Mayon Street OlympiaVillage, Makati City, 1200 Mobile #:- E-mail address:-Birth Date: April 11, 1975 Birth Place: Manila Citizenship: Filipino May-November- Medical Transcription Course, Phoenix One Knowledge Institute, Makati City BSIT; AMA Computer College, Makati City (Until 3rd year) - Accounting; San Beda College, Manila - Don Bosco Technical Institute, Makati City (From Preparatory to 4th Year High School) Education Work Experience Jan. 2016 – Apr. 2018 Various home-based, online jobs (project based). Worked as an Email support agent for customer service for Thumbtack.com (classified ads), Nomorerack.com (online retail store) and Great Health Works (health supplements) and for Virtual Gaming World (online casino). Resolved customers’ email inquiries regarding different issues. Nov. 2014 – Dec. 2015 Freelance call reviewer at CenturyInteractive.com (Humanatic). Reviewed inbound and outbound calls to provide analytical reports and valuable data to improve the client’s marketing, customer service and sales needs. Dec. 2011 – Oct. 2014 Devtechnik, Inc., 17th Flr, Tower 2, The Enterprise Center, Paseo de Roxas cor. Ayala Ave., Makati City. Promoted as Team Lead for Membership Services, data analysis and odds compilation on October, 2012. Email/chat and back office support for online poker, online casino and sports betting members and players. Sept. , ’09 – Oct. ’11 U.S. Autoparts, Inc., 5th Flr. JAKA Bldg, 6780 Ayala Ave, Makati City. Assisted customers in completing purchases of car parts through the website and basic customer support for the Inbound Sales Department. Sept. ‘08 – Aug. ‘09 Open Access Marketing, 5th Flr., San Miguel Properties Bldg. St. Francis St., Mandaluyong City. Outbound appointment setting account. Made cold calls to residential numbers in the U.S. to sell lower energy plans. 2007 – 2008 Freelance, home-based Medical Transcriptionist. 2006 – 2007 Medical Transcriptionist; Texys Pacific, Inc. 8th floor, Citibank Centre, Paseo de Roxas, Makati City. Converted medical records of patients‘ audio files into text files to be used for insurance or court purposes. 2001 – 2006 Accounts assistant for Fairtrends Lending Corp. Handled borrower’s records and collections. 1997 – 2001 Account specialist for Portfolio, Incorporated. Handled accounts of advertisers. __________________________________ ALFIE SAPIANDANTE SALARIOSA