Alfa Louie Sanguan

Alfa Louie E. Sanguan Anacleto Badoy St., Poblacion II, Cotabato City Email Address:-Skype ID: live:jabes28 Contact Number: - Objective English customer service representative seeking position utilizing conflict resolution skills via phone, email, mail, or social media contact. I have sense of urgency and can manage my time to multitask. I am here to provide excellent service to my employers the best possibly. I can do it accurately and precisely. I am here to deliver 101% client satisfaction. Education JUNE 2010- MAY 2011 Notre Dame University, Cotabato City Bachelor of Science in Accountancy Major in Accounting Undergraduate Experience DECEMBER 2014 - MAY 2016 TeleperformanceInc,- Davao City Customer Service Representative    Billing specialist of a Health Care account. Providing benefits of their health insurance. Looking for a good provider on their area. MAY 2016 - JANUARY 2017 IBEX Global Philippines- Davao City Customer Service Representative    Billing specialist of AT&T Fixing technical issue in DirecTV Upselling products of AT&T JUNE 2017 - SEPTEMBER 2017 Pattaya People Media Group -Homebased Virtual Assistant / Appointment Setter    Doing outbound calls. Managing schedules, arranging meetings, managing contact lists, handling emails, sending newsletters to the prospects Responded to calls and provided information concerning company services and products in accordance with established procedures; referred calls to appropriate personnel. SEPTEMBER 2017 - JANUARY 2018 Hope Program- Homebased Inbound / Outbound Sales   Offering a Rent to Own House to the customers. Doing inbound and outbound calls NOVEMBER 2017 – JANUARY 2018 The Millionaires Mindset – Homebased Virtual Assistant (Ecommerce)  Importing products to their shop using Oberlo  Researching unique items  Shopify experienced  Product sourcing in AliExpress JANUARY 2018 – MAY 2018 The Ackerman TeamNorth & Co - Homebased Virtual Assistant (Real Estate)  Adding Past Sales and Coming Soon Houses in Zillow  Entering/Updating lead in Firepoint  Entering recommendation in Reach150  Updating Activity Report from ARMLS and Showing Time JANUARY 2018 – MAY 2018 Aflac – Homebased Appointment Setter/ Lead Generator  2 It’s a supplemental insurance that provides an additional level of financial protection for the employees and their families in the event of a serious accident or illness. JUNE 2018 – DECEMBER 2018 Tribecar – Homebased Virtual Admin Assistant   3 It is a marketplace for car rental operators and hirers. Hirers can rent the car both leisure and commercial usage on hourly or daily basis