ALEXIS
YONGCO
Virtual Assistant
WORK EXPERIENCE
CONTACT ME
SOCIAL MEDIA MANAGER |
GRAPHIC DESIGN
-
LION PARK CAPITAL
-
November 2023 - May 2024
Data Entry and Internet research.
Baguio City,
Philippines 2600
SKILLS AND EXPERTISE
E-mail handling and Email
inbox optimization
Calendar & Meeting Scheduling
Research, Data Collection and
Data Entry
Customer Service
(Salesforce & Hubspot CRM)
Google Suite: Drive, Docs,
Work independently meeting quick turnaround times and deadlines.
Handle different kinds of administrative
tasks.
Proficiency in social media management,
including content creation, and
scheduling.
Graphic design using Canva & Photoshop,
including creating visually appealing
content for Real Estate Newsletters.
CUSTOMER SERVICE REPRESENTATIVE
Forms, Mail, Calendar, Slides
COLLECTIVE SOLUTION (BPO)
MS Office (Word, Excel,
August 2020 – October 2023
PowerPoint)
Social Media Management
(Content Creation, Scheduling)
Graphic Design/Editing
Other administrative support
EDUCATION
UNIVERSITY OF CALOOCAN CITY
Bachelor in Secondary Education
major in English-
Email & Chat CRM Management.
Enter new customer information into the
system.
Process orders, forms, and applications.
Provide customers with product and service
information.
Complete contact logs.
Research required information using available
resources.
Resolved customer concerns and complaints
to maintain a positive atmosphere.
Follow up customer contacts when necessary.
