Alexis
MORENO
BILINGUAL VIRTUAL ASSISTANT & CUSTOMER SERVICE REP
CONTACT
Valencia - Venezuela
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ABOUT ME
I am Alexis, a professional with
experience in teaching and
using the English language for
academic and business
purposes, with years of
background experience in both,
always willing to keep learning
and helping in any way
possible.
EDUCATION
Bachelor's Degree / IUTI
2018/2022
High School / U.E. "Gral. Jose
Antonio Páez"
2007/2012
SKILLS
• Communication with clients
via live call, sms and email •
Customer Care • CRM
Management • Microsoft Office
proficiency • Data Entry •
Appointment setting • Cold
Calling • Basic IT knowledge •
Photos & Videos editing (basic)
Multi-tasking • Fast-learner
WORKING EXPERIENCE
Prospera Financial Group | Financial
Agent
February to August - 2024
Contacting people over the U.S. to offer them
financial assistance regarding retirement
plans like 401(k), IRA, and others, following
our owm method.
Casa Ciana | Relationship Manager
2023 - 2024
The first and main contact between the
guests and the working team. Duties of
booking rooms, asking, saving and organizing
information, lowering prices on the different
OTAs of the hotel like CloudBeds, Expedia,
among other several things.
Iluminak | Purchasing Manager
2023
Contacting suppliers in China regarding the
products the company commerce. Monitoring
the product since manufacturing process
until it is sold to a client, among other duties.
LANGUAGES
Spanish
English
French
