Alexis Moreno

ALEXIS ALEXIS M. Bilingual Virtual Assistant & Customer Service Specialist EDUCATION University IUTI - 2023 Bachelor in Automotive Technology ADDITIONAL COURSES - - Outstanding resolving client issues, maintaining positive relationships, and ensuring high satisfaction. Familiar with improving workflows, managing daily activities, and supporting the implementation of policies that drive operational eiciency. English for business purposes. Venezuela. 2017 SOFTWARE Microsoft Oice Slack Odoo Prospera Financial Group Financial Advisor February 2024 - August 2024 - Helping clients to choose the best way to save money for retirement. - In charge of having direct contact with guests through live calls, SMS, and email, assuring them of the best experience. - Managing the workflow of the products from the suppliers to the final destination (B2C). OpenPhone Google Workspace Others: Trello, Zendesk, Hubspot, Canva. Casa Ciana Remote Relationship Manager January 2024 - June 2024 LANGUAGES Spanish English French Iluminak Procurement Manager August 2023 - November 2023 Loscher Ebbinghaus, CEVAC & The Language College English Instructor- - Teaching English as a second language.