Alexis Marie Santiago
$4/hr
Customer Service - Phone, Live Chat and Email. Order Management Supplier Relationship. Recruitment
- Reply rate:
- 7.14%
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 36 years old
- Location:
- Manila, NCR, Philippines
- Experience:
- 2 years
Other
About
I am an experienced Virtual Assistant/Customer Service Support with over 2 years of working freelance and 7 years in the BPO industry. I have worked with different clients with projects that included customer service via phone, email and chat, order management, supplier relationship management, data entry, social media management and writing templates.
Knowledge in:
- Customer Service (Email, Chat, Phone)
- Processing and Updating Tickets Tickets (Email)
- Order Management
- Supplier Relationship Management
- Data Entry
- Research
- Recruitment (End to End)
Please see the tools I have worked with before.
- Shopify
- AliExpress
- Zendesk / Zopim
- Freshdesk
- Helpscout
- LiveAgent
-ASANA - Trello
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Docs/Sheets
Languages
