Alexis Haselberger
1538 26th Ave., San Francisco, CA--_________________________________________________________________________________________________
SUMMARY
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Productivity, Time Management and Process Improvement Professional
Versatile business operations professional with over 18 years of experience.
Productivity and Time Management - Developed and implemented systems, techniques, and best practices for
accomplishing more in less time, without sacrificing quality.
Coaching - Significant experience coaching all levels of employees (including C-level) with respect to productivity,
time-management, effective communication and interpersonal interactions.
Process Improvement - Expert at streamlining processes within and across teams for greater productivity and reduced error
rates.
Training - Designed and implemented trainings across a wide variety of subject matter (from HR compliance to software).
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PROFESSIONAL EXPERIENCE
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AlexisHaselberger.com, San Francisco, CA 1/2018 - Present
Founder and Coach/Consultant
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Provide personalized productivity and time-management coaching and consulting to individuals and teams to help them
do more, with less effort and less stress.
Develop productivity systems, techniques and tricks that can be customized to any team, individual or household.
Implement customized process improvements.
Implement task/project management systems.
San Francisco Deltas Professional Soccer Team (FCSF, LLC), San Francisco, CA 1/2016 - Present
1 promotion, during which I grew the team from 4 to over 100 employees. In addition to other responsibilities, managed all HR
functions for the company throughout my tenure.
Chief of Staff 1/2017 - 3/2018
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Managed several Director-level employees, including general oversight of Game Day Operations, Technology and Soccer
Operations departments.
Acquired significant accounting and budgeting responsibility from third-party accountants, saving the company thousands
of dollars each month. Signer on all accounts.
Streamlined processes in all departments and inter-departmentally, for efficiency of workflow.
Director of Stadium Operations 1/2016 - 12/2016
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Single-handedly managed ~$1M in capital improvements to Kezar and Boxer stadiums in San Francisco. All capital
improvements were on time and on budget. Negotiated all contracts.
Hired and managed Game Day Operations team, who successfully produced high-quality events for all regular, pre- and
post-season games.
Developed successful and productive relationships with city government, including the San Francisco Police Department,
the San Francisco Park Rangers, and the San Francisco Recreation and Parks Department.
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Worked closely with ticketing partner (Eventbrite) to develop and implement initial stage of season ticketing platform.
Designed and implemented task management system and productivity/efficiency training program for all operations/front
office staff.
Algentis, LLC (acquired by Hub International 09/2014), San Francisco, CA, 8/2009 - 1/2016
2 promotions during which I helped grow team from ~6 to ~45 employees, through eventual acquisition.
Human Resources Director, Special Projects 6/2013 - 1/2016
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Designed and implemented client-facing and internal experience for third-party HRIS/payroll system; created internal
processes and training; produced external video and print training materials; successfully rolled-out HRIS/payroll system
to hundreds of clients.
Developed and implemented processes to ensure our clients’ compliance with employment law across multiple states,
including, but not limited to, FMLA/CFRA, PDL, EEO-1, ADA, WTPA.
Implemented third-party Time and Attendance software to support growing clients; created all internal and external
training and documentation; successfully rolled-out software to clients within a compressed time-frame.
Human Resource Services Director 5/2011 - 6/2013
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Provided guidance and consultation to executives at hundreds of start-ups regarding strategic and sensitive HR issues
and policies.
Designed and implemented methods and processes using Salesforce.com to streamline client communications and case
resolution; developed all internal client-side processes for Salesforce.com implementation; developed reports for tracking
key metrics and improving client satisfaction.
Codified and wrote templated email responses to hundreds of FAQs to help clients mitigate risk and maintain consistency
of responses internally across client-base. Significantly reduced client support team’s time spent answering inquiries.
Researched and developed client-facing materials addressing dozens of HR and compliance topics.
Supported and guided clients with respect to employee benefits and policy decisions.
Created successful internal client support training programs and documentation for internal processes.
Client Relationship Manager 8/2009 - 5/2011
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Primary contact for all client and employee inquiries for 100+ clients, including strategic and sensitive HR issues and
policies.
Facilitated client and employee onboarding for 100+ clients.
Managed client and client-employee service throughout entire employee and client life-cycle.
Developed processes to streamline employee onboarding and ongoing client service during multiple phases of rapid
growth.
Zivity, LLC, San Francisco, CA, 12/2007 – 5/2009
Sr. Manager, Human Resources
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Managed all human resources functions, day-to-day business operations, and finance for an early-stage start-up.
Developed and implemented an organization-wide performance management program, a progressive parental leave
policy, a compensation banding structure, and many internal company policies and training programs.
One promotion.
GUBA, Inc., San Francisco, CA, 6/2004 – 12/2007
Director of Operations and Human Resources
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Managed transition and growth of a tech company from a 5-person start-up to a 30-person organization.
Responsible for successful management of human resources, business operations, finance, customer support, and
content implementation functions and teams.
Developed and implemented customer service policies, including dozens of templated email responses, which greatly
reduced the time spent handling customer inquiries..
Designed and implemented process for efficient encoding and publication of licensed video content.
Two promotions.
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Windowman, Inc. (USA), Brooklyn, NY, 4/2003 – 12/2003
Assistant to the President / Office Manager
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Managed day-to-day business operations of small, high-end window, door, and life-safety installation company.
Responsible for human resources, project management, software quality assurance, and general office management.
Acquest International, New York, NY, 5/2000 – 3/2003
Assistant to the President / Office Manager / New Gallery Director
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Managed day-to-day operations of a small mergers and acquisitions firm, including: human resources, research
coordination for multi-million dollar acquisition targets, finance, office management, foreign real estate transactions, and
the development of a new art gallery.
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EDUCATION AND CERTIFICATIONS
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BA in Individualized Study (Alternative Education Theory and Studio Art), January 2003, New York University
NYU 4-year Merit Scholarship Recipient; Dean’s List; Graduated cum laude
SPHR Certification
SHRM-SCP Certification
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OTHER SKILLS,TRAINING, AND PROFESSIONAL MEMBERSHIPS
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Excellent organizational and analytical skills
Personal Effectiveness Seminars/Training
Proficient in French (reading, speaking and writing)
Member, Society for Human Resource Management (SHRM)
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