Alexis Cueche

Alexis Cueche English teacher/interpreter/virtual assistant/call center operator www.linkedin.com/in/alexis-cueche (- (- Professional summary Key skills Education - Anzoátegui. VE Dynamic and dedicated specialist with extensive, as an interpreter, I have delivered accurate translation services in educational, corporate, and community settings, facilitating understanding among diverse linguistic groups. In my role as a virtual assistant, I have developed strong organizational and multitasking abilities, effectively managing administrative tasks and communication for various clients while leveraging digital tools to enhance efficiency. My experience as a call center operator has further refined my customer service skills, allowing me to address inquiries and resolve issues with professionalism and empathy in a fast-paced environment. • Teaching • Customer service • Email management • Microsoft •Grammar instruction • Multitasking • Data entry • transcriptions •Language proficiency • Technical support • Scheduling • CMR software Doña Menca de Leoni school, lechería (2012/2016) High school degree Metropolitan university of Venezuela, lechería (2018/ 2022) Higher Certificate of English, written and conversational EF INTERNATIONAL CERTIFICATION (2025) Professional Experience ENGLISH TEACHER (2020) Elementary school, lechería • Developing Lesson Plans: Creating detailed lesson plans that align with curriculum standards. • Teaching Reading and Writing: Instructing students in reading comprehension, phonics, vocabulary, and writing skills. • Conducting Storytime: Reading aloud to students to foster a love for literature and improve listening skills. • Implementing Language Arts Activities: Designing engaging activities that promote language skills, such as word games and writing prompts. CALL CENTER OPERATOR (2022/2024) Smart group call, Colombia •Customer Service Representative: Answering incoming calls from customers. providing information about products and services, assisting customers with inquiries and resolving issues. •Technical Support Agent: Troubleshooting technical problems for customers, guiding customers through step-by-step solutions, documenting technical issues and resolutions. • Sales Representative: Promoting and selling products or services, Upselling or cross-selling to existing customers, processing orders and handling payment transactions. ENGLISH / SPANISH INTERPRETER (2022/2025) Oxford academy, Puerto la Cruz • Listening and Comprehension: Actively listening to speakers in one language and comprehending the message accurately. •Real-time Interpretation: Conveying spoken messages from one language to another instantly and accurately. •Cultural Mediation: Bridging cultural gaps and ensuring that cultural nuances are understood and respected. VIRTUAL ASSISTANT (2024/2025) Outlier A.I Email Management: Organizing, responding to, and prioritizing emails. Calendar Management: Scheduling appointments, meetings, and reminders. Data Entry: Inputting and updating information in databases or spreadsheets. Document Preparation: Creating, formatting, and editing documents and presentations. Task Coordination: Managing project timelines and ensuring deadlines are met. Team Communication: Facilitating communication between team members and stakeholders. Translating Text: Convert the source text into the target language while maintaining the original meaning, tone, and style.