Alexis Alcalá Galán- |-| Barcelona, Spain (able to relocate)
PROJECT MANAGER & BUSINESS COACH
International program and project manager (PMP certified) and certified Scrum master. An experienced Business coach who is passionate about people management and efficiency. Substantial experience managing remote and culturally diverse teams. Excel at implementing Agile methodology, revolutionizing work environments, and coaching across all organizational levels. Demonstrated record includes improving processes, increasing efficiency, and creating frameworks and project management offices implemented globally.
Skills & Areas of Expertise
Project Management | Process Improvement | Performance Coaching | Project Lifecycle | Product Ownership
Talent Management | Account Management | Team Building | Agile Framework | Scrum Methodology | Waterfall
Professional Experience
INNERCAMP.COM, Asia & Europe2018 – Present
Project Manager & Business Coach
Managed 25+ independent contractors who created and maintained the platform, developed online training materials, and executed an effective marketing strategy. Established the vision and implemented Agile strategy.
Key Achievements:
Built a start-up company from conception to launch.
Created and measured key performance indicators (KPI) to drive growth and influence major decisions.
OSF GLOBAL SERVICES, Japan & Europe2017 – 2019
APAC Program Manager (2018 – 2019)
Managed the entire Asia-Pacific portfolio. Managed accounts for all Japanese customers and served as project and product manager for all Japan-based eCommerce projects. Oversaw budgets of up to $2 million. Led 50+ team members, directed APAC talent management activities, doubled APAC team size, and implemented performance and executive coaching.
Key Achievements:
Instrumental in establishing the company in Japan; built a team from scratch, established a positive environment, and elevated the company’s presence by meeting with prospects and customers to create rapport.
Reduced errors and increased efficiency by improving project management methodology, implementing new communication tools, and establishing self-development and motivational talks.
Reduced company and customer costs by assisting in developing a new architecture approach for all Japanese brands.
eCommerce Project Manager (2017 – 2018)
Project and Product Manager using an Agile framework to manage the eCommerce lifecycle. Managed collaboration and communication with internal and external teams to ensure efficiency. Coached team members and improved internal company processes to drive productivity. Led a pre-sales team that responded for RFI and RFP.
Key Achievements:
Doubled efficiency by implementing effective team building strategies.
Instrumental in attracting two high-value accounts.
Managed the creation of 5 new websites for a high-value account.
SOLERA HOLDINGS, Spain2016 – 2017
Program Manager
Program, portfolio, and project management. Introduced an Agile environment and provided Agile coaching across all organizational levels. Delivered training at various locations to familiarize personnel with the Agile operational framework, tools, and corporate culture. Also served as Scrum master for projects developed in Spain, Switzerland, and Eastern Europe.
Key Achievements:
Created and drove the release of an innovative inspection program that grew revenue and improved efficiency; implemented new technology to identify more issues, sell more repairs, and increase both up-selling and cross-selling.
Resolved productivity, efficiency, and workflow issues by building a global project management office that led the company’s transformation to an Agile environment.
Built a new operational process framework that was implemented organization wide.
INCADEA GMBH, Germany2010 – 2016
Project Manager (2013 – 2016)
International project management throughout the entire product lifecycle. Oversaw multimillion-euro budgets. Built and led on-site and virtual teams with members from several continents.
Key Achievements:
Improved responsiveness, improved delivery time, and freed up developers for other projects by implementing Agile methodology on a project for a brand that required frequent changes and had minimal stability.
Assisted in creating a new project management office that was implemented globally by partners and subsidiaries.
International Business Consultant (2011 – 2013)
Led the creation of an e-learning platform used by more than 100,000 personnel worldwide and managed a 10-member international team. International project management for an ERP system. Oversaw project budgets of €150,000 to €500,000.
Key Achievements:
Reduced costs, increased training speed, and improved effectiveness by implementing a revolutionary e-learning platform that eliminated on-site training.
Improved workflow and efficiency by developing the company’s project management office.
Business Consultant (2010 – 2011)
Assisted project managers by creating documents, developing project plans, and following up with customers. Also performed support tasks such as consulting with customers, diagnosing problems, and providing documentation as needed.
Key Achievement:
Implemented ERP and CRM platforms at all Spain BMW dealerships with no downtime; also resolved customer issues not related to the project, which elevated Incadea’s trustworthiness and improved customer satisfaction.
ADP DEALER SERVICES, Spain2008 – 2009
IT Consultant
Implemented an accounting-focused ERP solution for Spain’s Mercedez Benz car dealership network. Also coached customers and provided documentation for business processes and software use.
Key Achievement:
Received the Excellence Award for professional success.
Education
Master’s Degree in Economics and Welfare Evaluation, University of Pablo de Olavide, Seville, Spain, 2010
Bachelor’s Degree in Business Science, University of Cartagena, Spain, 2009
Technical Telecommunications Engineering, Speciality in Telematics Engineering, University of Cartagena, Spain, 2007
Certifications & Training
Expert in Professional Coaching, Crearte Coaching School, 2018
Executive Coaching Program, European Coaching School, 2017
Professional Scrum Master Certification, Scrum.org, 2016
PRINCE2 Foundation Certification, APMG International, 2013
Certified Associate in Project Management – CAPM, Project Management Institute (PMI), 2011
Project Management Professional Certification – PMP, Project Management Institute (PMI), 2010
Languages
Spanish (Native) | English (Fluent) | German (Advanced) | French (Intermediate) | Japanese (Beginner)
